Soraniwa Terrace Kyoto Bettei

Hotel location is good, Takashiyama department store is just cross the street. It's a small hotel, and not easily found. On ground floor lobby, they will have a simple check of documents. Afterwards, a staff will bring us to 9th floor reception area for check in. We were served with a cup of tea and sweets while waiting. After the check in, another staff will escort us to have a tour around the hotel and our room. Room is spacious with private Onsen. Though room's city view is fair only, the main selling point is the open-air onsen. The private open-air onsen is great and very comfortable. The fridge in our room has many free drinks including wine and beer. Unexpectedly, we could see the sunrise from our room. The Japanese breakfast is delicate and good. Everything is good except the bed mattress is too soft for us. 9th floor reception floor has a nice view, two public hot springs are located on this floor. This floor serves with free coffee and drinks and ice cream bars. It’s surprising that besides the hotel front entrance, there is a secret side door, no need to pass through the lobby counter, like a private entrance with a sense of privilege.

Nice place. Excellent service. Staff at the reception and restaurant, especially Daniel CHEUNG, are so helpful and accommodating. Will come again! 👍👍👍👍👍👍👍

Good location as it is 2-3 minutes walk from nearby railway stations, 2 major department stores and numerous cafe/restaurant. The room is spacious and well decorated. Staff are very nice and helpful. Foot bath on the terrace, in-room open-air bath and the guest lounge are highly enjoyable. All in all, this hotel is highly recommended and worth the money.

Best stay in Kyoto. Good location and very good room with private onsen in the room. Service is the best for our stay

Beautiful and clean hotel . The hotel staff are all very friendly and welcoming.

nice hotel woth nice staff! there is no view in the room but the onsen is very nice!