Si Racha Surasak Hotels

The hotel is family friendly, having all facilities that is joy and fun for kids. The harbourland, habour town, laser gun, water park, game room are free!! There is playground and fun park (Viking and car ride). My kids really like this hotel and want to come back. The breakfast has variety of food and were really good. The room is clean and bed is really comfy. The bathroom is good with all functions that are needed. (But it's a little bit dark for me, I would prefer to have it more brighter, but it's not the problem)

Hotel as always very nice!! Staff very helpful Overall a good stay Only very negative note is the breakfast ( that is not provided I guess from hotel) worst ever i get on mu entire travel time

During my check up I have bad experiences. The counter lady does not explain why I need to wait for her to check the room before I can leave. She just said wait. I do not understand and I want to walk away and she raise her voice and tell me wait. I’m not happy with such service standard in a Japanese culture hotel where details explaination will be explained for what we are expected. Hope this can help you better service in future. Last step is most upset that I feel I don’t enjoy the hotel at all.

Nice facilities. Had a small pool and gym. Room was clean and spacious. Would stay again while in Si Racha.

Location is good, next to 7/11 and a short walk to the mall/shopping/food. There is also 2 restaurants close to the hotel, Japanese and Indian. At arrival the reception desk was very helpful and friendly, also very helpful during our whole stay of 5 nights. Great service at all times. Popcorn man is very friendly and nice. Have read other reviews before about the free coffee and popcorn, that is very nice, but they use a lot of sugar at the Popcorn! That is not for us Scandinavians. Thailand seems to have sugar in almost every things, in dried fish, smoked salmon, popcorn, juice and a lot more. To bad. Probably a way to make Thailand fat. Had a great room with mountain view and it was peaceful and nice. The room has a bathtub and Japanese style toilet, charging point next to the bed. Has a switch next to the bed to turn on a light outside the room door for clean the room or Not disturb. Old and a bit worn out hotel, but absolutely a nice hotel and good breakfast. A hotel with a lot of mirrors all over, and a lot of glass windows in and around the reception area and floors. Probably not a big cleaning staff to keep all the glass and mirrors clean at all times. The Onsen is like other guests has said before, almost no one use it. They should have made a steam room in the second shower room. It's a big room inside the Onsen that no one use. Would make a great steamroom size. And members and guests would for sure start using the Onsen a lot more. There is even room for making a female side at the Onsen, already a second pool that is covered up with no use. Split up the huge entrance rooms, leave a few showers for the women and a simple wall to close the gap for each side, and open the second pool with water flow from the big one. Then it would be happy guests of both women and men. The gym was back in the days a great and professional one, and it still works very well today. Worn out and a few leaks when it rains but can have a good workout any way. Did not use the pool, but used the sunbeds. There is 3 sunbeds and one of them is almost collapsed, no mattress. Bit of sun in the morning before the sun gets behind the hotel building, also sun at late afternoon. Too bad the tennis court is closed due to leaks and saggy floor. Suggest the Hotel to remove the chemicals that is right next to the pool in public We will come back, great staff, big room with a bathtub and good location.

I arrived at the hotel at night, the front desk was off work, I quickly called to contact the boss, the original room card was placed in the safe at the door, after entering the room, I felt very clean, very tidy, and consistent with the picture.