Family-friendly Hotels in Laguna Beach

All was okay at this older hotel for sleeping, nothing fancy, but right next to the beach SO GREAT LOCATION. There was only one problem ---it was absolutely freezing at night in our room, and our room had NO HEAT only a portable heater unit after I called the front desk. When I called in the middle of the night freezing, I thought they were joking when they said there was no heat for the room! I think he may have said some rooms have heat, others do not, but cannot remember for sure.

Would never stay here again! We had to contact the front desk twice within an hour of check in. Tub jets were disgusting. Sand in tub bottom of tub. Drain in tub clogged. Spot of what appeared to be blood in tub. Large stain on white duvet. Housekeeping came late the night we checked in (after a long day of travel) to change bedding and clean tub with bleach. The next day I asked for tub to be cleaned again as tub jets were still filthy and stain was still in tub. Maintenance came and drain was still not working. We basically had to stand in dirty water while we showered the whole weekend. I spoke to the hotel manager who comped about 1/3 of the cost of our stay for the weekend. We appreciate this, but the complete lack of cleanliness during a global pandemic was alarming. The area was gorgeous. We loved the balcony in our room. There were a lot of stairs to get to or from our room, that could be an issue for some guests.

In addition to the price is more expensive, the others are very satisfied. We set the cheapest room, a king size bed, and a sofa bed, sleeping three people is very spacious.

Disappointing experience. 1. Hotel's parking is a block away across the street. Parking spots are tiny, larger cars will have hard time parking. 2. Air conditioning units are those portable things on wheels. Right in the room. Very loud, turns on/off all night. 3. Windows open sliding up - don't stay open, too old/falling apart. Also have no screen. 4. Room is the tiniest I ever seen in hotels. 5. Bathroom sink - stand alone sink with no space to put toiletries on. Pros: Clean. Great location right near the beach. Rooftop bar, restaurant onsite and great Mexican restaurant across the street. Friendly service, front desk person was very helpful.

A very nice hotel with a sense of design and warmth. The rooms are very clean. The guy at the front desk was super gentle and patient. He also prepared a plate of welcome cookies which were also very delicious. My kid showed off 3 of them. The swimming pool is not big, but there is a hot spring pool next to it which is very comfortable. After soaking in it, you can warm yourself up by the fire. Although it is not a sea view room, you can still hear the sound of waves at night, like thunder in the distance, which does not affect the overall experience. Overall great~

The environment is comfortable... I like this place. Very artistic, many beautiful galleries, next time you come to the United States, you will definitely look forward to your next trip to the United States.

First off, this hotel was beautiful, and we enjoyed an early check-in from their friendly staff and some beachside help with chairs and umbrellas on their private beach. We also enjoyed some 'community areas' overlooking the water and enjoying some sun and relaxation away from the sand but still near the water. My only complaint was that I feel a little misled by the pictures on the site. I booked a 'Deluxe king room with sea view' and I paid accordingly. The pictures included a balcony on the water. Upon checkin I was told I received a 'king room with partial sea view' and I was confused. I showed them my listing and they said they were fully booked and that this is what they had for me. The room had a window that faces the ocean but the room was set back and while yes you could see the ocean through a window, it was 60 feet away over a busy deck and clearly not what I had imagined when I thought I was going to get to see the waves from my room. The room was lovely and I found that most of my time was spent on the community deck/beach anyways. Had a great time and will definitely visit this hotel again.

此酒店北樓不錯！一點不好就是前台有位女士讓服務員讓我們調房間…我們不同意，就扣了我們六百多美元還扣了二百多美元，我找了前台説是弄錯了三天到帳，結果一天後又變了，又説我們沒交房費，沒交房費根本就不讓住啊！這是常識啊！我又去找了前台及前台經理，説是弄錯了三天到帳，我們就離開酒店了，至今仍沒收到訊息收到九百元左右。我會繼續跟進此事進展的！希望儘快解決此事！