Premier Inn Isle Of Wight Sandown

Disappointing Experience I stayed at Premier Inn Isle of Wight Sandown for two nights in May and was quite disappointed. There was no reception and poor WiFi signal in our rooms, despite the staff acknowledging the issue with no solution offered. This was particularly distressing as I was traveling with my severely ill mother who has Huntingtons chorea and the lack of connectivity triggered her condition. Additionally, communication with our relatives in nearby rooms was a hassle due to no phone reception, forcing us to knock on doors. The hotel website misleadingly advertises free WiFi, which was essentially unavailable. Parking for blue badge holders was also inadequate, as I found very limited spaces during my stay. Overall, a frustrating experience that needs significant improvement.

Upon arrival the receptionist Waqar was very helpful by bringing more gold coffee pods The manager was also very helpful in moving rooms on the second day as the door closer wasn’t set properly on the landing so we heard it shut every time some one came through the door to the lift/stairs. Breakfast was also good and the poached eggs are a nice touch. Above average cooked food buffet

The biggest quality was the staff! They were very attentive and helpful. Hotel was clean & comfortable. Breakfast was great, staff were amazing at keeping on top of the supply. Location was good, 10 mins from beach & Donkey Sanctuary. Great weekend away!

Great stay. Professional helpful staff. Dan M was very helpful when we needed anything. Rooms clean and food was good value for the evening meals. Good location for access to all the island has to offer. We will be going back later in the year.

The hotel was nice and quiet, room was very comfy and clean. Staff was very helpful and friendly. The hot breakfast was delicious worth the extra. There are a couple of shops within walking distance and a pub across the street along with a KFC.

We really enjoyed our stat here. Although the walk down to the esplanade was probably 1.3miles away it was up and down hill all the way and could be too much for some people. It should really be mentioned in the description. Staff were extremely helpful and friendly.