Guest User
May 18, 2025
We actually went in April of 2024, but TripAdvisor would not allow us to put that. The hotel is 5 Star. Best place we have ever stayed. The rooms are well appointed, modern, very relaxing, and luxurious. Bedding is plush. The bathrooms in the rooms are so nice and relaxing with separate shower and soaking tub as well as two vanities. We had a garden view. It had a nice patio and the gardens have gorgeous plants, a coy pond, outdoor tables, chairs, etc. The hotel shared areas are all well kept, clean, there is always someone cleaning or watering plants. There is the kindest gentleman uncle ________ who takes care of the parrots and he will let you see them and they can perch on your arm if you want. All of the restaurants are fantastic and there is a variety between sushi at Maru, 143, an amazing breakfast experience, and a smaller restaurant-coffee shop upstairs. Lobby, spa, and the main parts of the hotel are beautiful. Even the lobby bathrooms are luxurious and have bidet toilets (sorry, I have never seen this in a lobby bathroom before). Pool deck is wide open. We had our pick of places to rest in the sun and they have cabanas too. The adults only section is very nice and virtually wide open. We have stayed at other resorts where you need to "get to the pool early to stake your claim"...it's nothing like this here. You can truly relax and know that you'll be able to find a place poolside. The beach experience is one of the best we have ever had. 5-star service from the beach crew...they take care of everything. Chairs, umbrellas, frozen pineapple...would you like to order lunch?...they're on top of it....need water?...sunscreen?...another towel?...they are on it. From the moment you step on the chartered plane from Honolulu (they also fly from Maui), its a luxury experience. You fly over the island, land, picked up by shuttle or private car. Driven to the resort. Check in is a breeze...no lines...no waiting for anything. They even provided a special birthday cake for our daughter on her birthday (3rd night of our stay). Abolutely 5-stars. If you think it is in your budget for a vacation, then I would highly recommend doing it. Probably the best luxury relaxation in my lifetime.