James Y. Huang
February 15, 2025
As others mentioned, time has not been kind to the hotel infrastructure and does feel pretty dated. There were switches, locks, and control panels that were likely previously under the Sheraton system, which no longer functions. The main noticeable thing was Temperature/AC control panel, yet the AC was a stand alone unit with remote.
However, the extremely friendly & helpful staff and the amazing service is what shifts the experience into at least an enjoyable stay. Breakfast was a combination on buffet/help yourself Malaysian/Western blend, with Omelette station prepared fresh by staff.
The pool and outdoor chair lounge area is huge! The private beach front is nice to view the sunset and rise (especially if you have a beach front view room). The gym was completely mine as no one else used it. The restaurant /dining area is also big and they are open quite late, so you can order direct from kitchen rather than relying on Grab Food to come at least 30 minutes+ later. Keep in mine: I was here in the off season, where tourist/school kids groups were significantly less.
I would say the location is very prime to airport convenience & convention center. However, it is NOT COMMUTE friendly since and you will heavily rely on Grab if no car/motorbike (in Langkawi in general). Sometimes Grab drivers will ask you to cancel if they are in the Pantai Cenang area since that's where the majority of the action/festivities area on that side of Langkawi.
Overall, great value for a pretty good, peaceful stay. But if you are looking for something more lively, best to get something near Pantai Cenang City Center.