Anonymous User
July 20, 2022
Let's start with the conclusion, this is a black shop. Although the hotel tastes good, the hotel facilities and services make you feel very strange.
1. There is no toothbrush provided. I can understand for environmental reasons, but is it possible to inform guests at the time of booking? After checking in, I found that I didn't have a toothbrush, so I couldn't go out and buy another one. Later, I complained to Ctrip, and the hotel finally provided it;
2. The breakfast will be sent to you in the refrigerator at 6 o'clock the night before. There are only bread, cakes and drinks, not even eggs. When the refrigerator is opened the next day, the bread and cakes are dripping with water;
3. The above two points are nothing. The remote control of the air conditioner in the room of the Black Coral Villa is broken, and the temperature cannot be adjusted or turned off. The store also said that I was not controlling the air conditioner close enough. Please, my bed is under the air conditioner! I froze to death in the middle of the night because they didn't even have a quilt! I didn't even ask the waiter, only the dirty, small and poor-quality blanket in the picture 3 was sent. I would never encounter a situation where there is no quilt in a hotel where I live at 300 yuan! My daughter had diarrhea with the air conditioner blowing all night, and her travel plans were ruined
4. The floor is very dirty, everything is very dirty, there is a layer of ash in every corner, my mother wiped it for two hours, they quibble that the wooden floor can't be wet so it is not clean, but the bathroom showers are directly flushed on the wooden floor , is this self-deception?
Original TextTranslation provided by Google