The Popinjay Hotel

Room was a bit smaller than expected and was disappointed when dinner was not offered although it was advertised outside. Also hotel internet was good at the hotel but access to mobile was limited to 3G 1 bar. I expected more in Scotland.

We stayed here before but this time we booked a summer sizzler. Bed, breakfast and evening meal. Then alternate days, scone and drink afternoon. The hotel is right next to river Clyde so good for any fisherpeople...also good for any walkers to do Clyde valley. The hotel in places is a bit tired but they are refurbishing spa facilities after a major fire. Hopefully will touch up the hotel. We had disabled room with wet room. It was a lovely room. All the staff in the hotel are fabulous, so friendly and helpful. The food was lovely and breakfast very plentiful. I believe I may have gained a stone in weight. Well worth it I looking forward to visiting next year.

Staff were very helpful especially Mr Parvin Singh, hotel is just having a refit as new owners have taken over, Food was good with a good selection, , Rooms were ok but the heater was broken but Mr Singh sorted it for us,,,,,,,, Will definitely go again we are looking forward to seeing the refits

I booked a superior room for 2 nights with breakfast, having bee told they didn’t do dinner bed and breakfast! We were allocated a disabled room which quite frankly must be the most unsuitable room for a disabled person never mind an abled bodied person. I had to fix the toilet seat which was ready to fall off, wall light needed a bulb and despite reporting this no action was taken to fix it. Many other small details were in need of attention including the situation being told that the restaurant was closed at 8pm Overall a very disappointing stay being compounded by no enquiry by any member of staff on how our experience had been. Would not recommend.

We, as a family of eleven, attended the Christmas party night on 20 Dec, 2024. This was based on having spent many previous years at their party nights and having had a fantastic night. This year, the main room was sparce and smelt damp, no seat covers or table decor, and all ceiling lights were on, taking away any potential atmosphere. Staff presentation was weird, some wearing heels/suit others wearing xmas t-shirts and another wearing what looked like a bathrobe . The starter and main were okay - the group finished their meals. The dessert was poor, not Eton Mess, rather a glass of whipped cream that had been left out too long! The waitress collected 10 uneaten desserts, I advised her of issue to be told 'I like it! Oh well, each to their own'. The Dj didn't interact at all with crowd and choice of music was poor. However, the main issue was the poor choice of alcohol. They serve Canti Prosecco, which costs £5 in Asda and charge £30, that's over an 80% mark up!!! It is sad to write this review, the Popinjay was once a go to venue for parties and weddings, not under the current ownership. Beautiful building not meeting its full potential.

I've just arrived and booked here instead of the beautiful Radstone Hotel. What can I say I'm disgusted. The outside is rundown the ashtrays outside full to brimming. The carpets mingling. The room and view I could just cry. I thought it was bad enough trsvelling for my dad's funeral but this has just about iced the cake