Latest Reviews for Las Vegas Hotels

MainStay Suites Las Vegas Convention Center
3.1/597 Reviews
East of the Strip
Book this nightmare hotel at your own risk! Apparently, they don’t know the meaning of reservation and that you need to hold a room if you charge the customer a whole night total cost!!! They overbook and could cancel your reservation on the day of stay! Very greedy and the manager - someone who call himself as just ”Jay” is very unprofessional! I was traveling to Vegas for business and my 12Hrs flight was delay for a few more hours. Made to the Hotel and the were no rooms available even when my reservation was confirmed. Even worst, they did charge first night to me and the manager refuses to proceed with a refund. I'm looking for legal support to make this people understand this is basically a scam and based on reviews across the board we can confirm many passengers are suffering the same scheme. They charged my CC, the hotel overbooked and I had to scramble to find another hotel on 01:00 AM evening at much higher price! A total nightmare!

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