Holiday Inn Laval Montreal, an IHG Hotel

Excellent place to stay! The service was amazing, and the staff was so accommodating with our little one. The location was perfect, right next to a huge mall, and it was a short drive to old Montreal.

Overall this hotel is outdated but seemingly undergoing some minor cosmetic upgrades. We were told upon arrival that we were being upgraded to a "corporate suite", like this was a good thing. Upon walking in we realized our room was a conference room with a tiny bedroom attached and the smallest shower I've ever seen (you could not even lift your arms in it)...and it was old, dirty and gross. New carpet had been recently installed in our conference room and the smell was so bad it made your eyes water. I complained and their solution was some sort of machine from the 1970s that they plugged in for two hours and did absolutely nothing. The smell was so bad that when I got home all of my luggage and clothing smelled. In addition to our strange, strange room (which we were told we could not switch), the bedroom TV did not work. They said they would send someone to fix it but no one ever showed. So this meant our only place to hang out was sitting around a conference table in office chairs to watch the other TV. Not really acceptable or comfortable. There was also no functional temperature control within the bedroom itself or a window that opened so it was uncomfortably hot all night. The bed so squeaky you couldn't move a muscle without waking yourself up. The bathroom sink leaked water everywhere when you turned it on. There was not a full length mirrors like normal rooms. The fitness center had no towels, very limited weights and lacked any open floor space or mats. Most of these things alone are minor details that we could have accepted but all together this made for a less than ideal experience and very disappointing and frustrating stay. Would not recommend this hotel to anyone.

Clean, reliable, amazing location and EV charger. This hotel was great for a tournament visit as a home base with its vicinity to the highway, mall and many local restaurants and needs. The bagel institution of St Viateur is also close by too. Only drawbacks are slow elevators and pool can get really busy with large groups while we were there on a weekend

95% positive experience. The rooms were clean, the air conditioner was powerful enough to keep the room at the perfect temperature. The bed and sheets e super comfortable. Ample parking, decent location. Very quiet. Only issue was that we had rented a room for our quarterly company conference, and they would not allow us to bring food into the room (despite food and drinks already being there, provided by Holiday Inn). Ordered a bunch of pizzas for the entire group of us and received an additional fine/charge. Personally I think that's stupid to enforce a no-outside food policy when we've paid what we did to room and board staff and rent the conference room. That left a sour taste in my mouth. If you're just staying in a hotel room, it's a great location, but if you're planning on hosting a company gathering, maybe rent from a Regus or something instead of using the hotel's conference rooms.