Leicester Hotels with Wi-Fi

As a hotel owner I’m always very sceptical when staying elsewhere. The Ramada Encore was spotless, something which is usually a major concern for me. The bed was comfortable, the shower was lovely with great water pressure. Check-in and check-out were seamless, staff were very friendly and accommodating regarding my late check-in and request for a later check-out. Breakfast options were great for the average person, but as someone that eats low carb I was limited, but knew this when I paid for it, plenty of food available at the buffet though. There was a little noise from drunk people passing by on the street but it was a Friday night so not the hotel’s fault and didn’t last very long. No noise whatsoever indoors. Overall, very pleased with my stay, great value for money.

Stayed for two days Facilities: fully equipped Sanitation: British toilets are very clean, no odor, I admire this, just like new Environment: There are many small supermarkets around, there are also Chinese supermarkets, and there are small towns to visit about one kilometer away, the price is lower than London.

The environment and sanitation are very good, and the facilities are relatively new. It is a cost-effective hotel in Leicester, but the front desk staff may be a little hostile to Chinese, indifferent and slack. Overall, aside from the service, everything is fine.

We stayed at this hotel as a couple as we were attending an event at the rugby stadium, which is literally 30 seconds walk away. The room was absolutely spotless! Well kept and had everything we needed and more, hairdryer that actually dried my hair, iron/board, fridge, safe, kettle, even a posh coffee machine. The bathroom, well wow, it is a little small but to be honest, not too small. The shower, wow, there was a hole in the shower door so you could start the shower from the outside! It was also a handy hole for reaching my toiletries. The TV was great and room service was reasonably prices and pretty speedy! All of the staff we had contact with were friendly and looked happy to be there!! I've stayed in hotels from Fiji to Blackpool, from Glasgow to New Zealand and this rates in the top! We will definitely be staying here again.

Trip.com generated two bookings at once and had to pay double for one room without ever getting my money back. Shame on you Trip.com saying it’s my fault and basically lying and keeping my money

I loved it so much I didn't want to leave. It would be my go-to place whenever I'm in Leicester again. The receptionist was lovely as well. It's easy and very much comfortable. I would recommend it to anyone.

This was the worst hotel I have ever stayed in. I was really reluctant to write this review as everyone I spoke to at the hotel during my stay was helpful and friendly, the staff there were top. However after complaining about the stay when checking out, again the woman I spoke to was lovely but said a manager would need to get in touch. It’s been four days and the owner/manager hasn’t. I gave them the opportunity to get in touch and see what went wrong, now I just need to be honest about the stay. This was the worst night sleep I ever had, in a hotel or otherwise. We paid for a suite, so one of the nicest rooms in the hotel. However from the moment we got in the room it was unbearable. The heat in the room was like being in a sauna - that isn’t an exaggeration. We went around the room to see if there were any radiators on that we didn’t spot! Unbearable. There is no air conditioning in the room just a tiny fan left on the side for us to use. That provided no relief. Maybe your thinking open a window, they are prevented from opening more than a few inches. So we were just stuck in this unbearable room with no alternative. In order to get the 2 hours sleep I did get that night. I had to get up and stand in a cold shower multiple times. This was a stop on a road trip my wife and I were having for our honeymoon. I rated all the other hotels 5 star they were amazing. This put a real downer in our otherwise perfect trip. I was embarrassed picking this hotel to stay in as one of our stops. Avoid it like the plague.

Fantastic staff. So helpful and pleasant. Room is comfortable and has the usual things in it. Breakfast is good. The hospital is a 10 min walk and the centre about 20mins. Not much around the hotel unless you walk into the city. Cheaper to book a room on booking.com than directly at reception. The staff really make this place a lovely hotel to stop in.

The room is well-equipped, clean and comfortable. It is in the city center, a 5-minute walk to the train station, and within walking distance of most attractions. There are supermarkets such as Aldi and Lidl nearby, making shopping convenient.

I stayed at the Marriott for business and was there for 3 nights. It was the first time I’d stayed there and on arrival the reception was pretty basic with very little information shared about the hotel. It set the tone for my stay: The room was ok but tired. There was no soap in the bathroom and there were hairs on the floor. That said it was vey quiet and the bed was very comfortable My keycard wasn’t enabled for the executive lounge which was part of the package with the room I had paid for. This was an oversight on the unwelcoming arrival. I’d asked for the room to be cleaned each day. This happened the first two days and on the third it didn’t. I had no clean glasses or water in the room which then led me to get passed to and fro from reception to the bar until someone was prepared to give me a clean glass and a bottle of water. The restaurant was busy and they were understaffed. My food arrived before my drink and when it did arrive the glass had a large crack all the way round. It would have been nice to not have to wait 20 mins for a drink too. The wifi in the hotel, including the executive lounge, was very poor and the phone reception was so bad I had to sit in my car to make calls. Not acceptable for a hotel offering business services. I spoke with the duty manger the morning I left to provide feedback as I didn’t want to just leave without saying anything (I’d tried to speak to reception about a couple of the issues while I was there but was given no help). The lady I met was nice and did apologise and she took my email and said she would speak to the manager and come back to me. 3 full days later and not a word which doesn’t give me confidence for their customer service and things improving for future stays. On a positive note the bar and restaurant staff (except the lady on the restaurant reception) were very polite and helpful despite being run off their feet. A big shout out for Lenka too in the Executive lounge. She was the best ambassador for the hotel by far. I am in Leicester once a month now with a new job and despite the Marriott being the closest hotel, I won’t be staying there next time after my experience and their seeming lack of interest in my experience as a customer.