Leiden Hotels with Airport pickup service

They specifically lied about the price of the bathrobe and slippers. The employee at the reception, a blonde Dutch guy told me that it would be 11,50 for one person. I couldn't pay right there and then because he said I would have to pay at checkout. They do this so that when you get there the next day to check out they can drop a price of 60 for 2 people when they originally said it was 11,50 per person. They charge an astonishing fee for the rental of the bathrobe and slippers who the employee told me was free. He was on duty at 22nd of February around 3-4 when we checked in. Also they were rude and unhelpful with accommodations and service. We are not a difficult couple but the service we got was below par. I wouldn't recommend this hotel to anyone purely because of the very poor staff. -1 star

Great location near the central station of the beautiful city of Leiden. The hotel itself is well into the world-known standards of the Ibis brand; as always, an Ibis hotel is a safe bet for a comfortable night with reasonable prices. Extra points for all of the helpful and sympathetic people at the check-in counter! (The picture I added is actually the windows' view from my room, which was quite pleasant - even more so with the daylight in the morning)

We have just stayed for three nights and were very impressed with this hotel . The location is perfect , minutes from the station and the bars , shops and restaurants in the city centre are literally just around the corner. The hotel itself is clean , comfortable and well presented . The rooms are clean and spacious . The breakfast was great and there was always plenty available. The staff were excellent. Check in and out was simple and the reception staff were really helpful ( my daughter had an ear infection when we arrived , and the young lady on reception helped us get a doctors appointment, and made a point of asking us how she was each day ) . The bar and restaurant staff were also very professional and attentive. This hotel was perfect for our family break and the staff should be commended on their excellent service . Thank you .

Very close to Leiden Railway Station, very convenient, the hotel is relatively clean, there are many supermarkets around, there are many restaurants, about ten minutes to the center of Leiden, it is convenient to take the train to other cities.

The hotel is under 5 minutes walk from Central Station, and just on the edge of the main old town. Google maps is not very clever at the walking directions, and sent us a rout which took 20 minutes walking and ended up leading us to the entrance from the car park. We heard that this is a common complaint from guests arriving by foot. The hotel location is pretty handy for visiting many of the tourist spots in Leiden with probably a 20 minute walk to the Rijks Museum and / or Botanical Gardens about the biggest duration to get anywhere. The hotel is one of those with a ”host” instead of a checkin / checkout desk. You are supposed to do both yourself on an adjacent screen, although in practice the ”host” did the task for us and for almost everyone else we noticed checking in. There is no breakfast provided, but instead a reasonably large selection of snack and breakfast items plus other things you might want to buy at a hotel is available. You have to pay for these things via a scanner and card payment machine - there are no staff present. This all worked quite well for us, and proved a lot cheaper than typical hotel breakfast, but might not suit everyone. The actual room was large, but dark as can be! Walls were painted a gloomy colour which sucked all the light out of the room. Even in daylight it seemed dark, and at night it certainly was dark! The wash basin was in the same physical space as the bed, while there was a separate door for a toilet and another (glass) door for a shower. Due to the very low level of lighting, it was a big struggle to see myself in the mirror for shaving. Our room looked out onto a car park and was nice and quiet. Rooms on the main street might not be.

That day, the hotels in Rotterdam and Amsterdam were all booked, and I finally booked this one, and the price should have gone up. The location is rather off, it should be difficult to get there without driving. The service attitude is okay, it seems to be the hotel of a small football club. Free parking, there are parking spaces

I was in town overnight i booked at last min. Everything you need is very close by. It's also only 1 min walk from train station which is easy to get to from schipol airport by train. 10 mins Beautiful location and surrounds. The room was warm. Clean. And comfortable. As a Scots traveller some milk would be practical as we like milk In our tea yet this is never provided by our European neighbours. Overall no complaints and I will definitely be back for future trips 5 star.

In the heart of Leiden, Boutique Hotel Steenhof Suites - Adults Only is within a 5-minute drive of Leiden University and Naturalis Biodiversity Center. This hotel is 12.2 mi (19.6 km) from Mauritshuis and 12.4 mi (20 km) from Keukenhof Gardens.Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:30 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 14 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have designer toiletries and hair dryers.

Very nice hotel, excellent breakfast, cosy rooms, terras for the kids outside, parking facilities at 100 meters from the hotel, the city centre at the doorstep of the hotel, Leiden is a nice city to spend a week, go shopping or visit many of the countless museums.