Martin Meny
February 2, 2025
Superior double room
1. Self check-in machine is very idiosyncratic, gives 2008 as the year of birth and cannot be corrected.
All data that was already entered when booking is not automatically available, but must be entered again.
2. Door lock does not work, have to wait a good half hour for the caretaker.
There are annoying telephone loops before reaching the hotline/emergency number, which is not what I understand by an emergency number.
It would have been better to provide an alternative room immediately.
3. No invoice that corresponds to the booking/the amount paid. (Invoice amount is 20% lower than the debit amount. What kind of accounting is that / you could also use the word fraud and/or tax evasion.
As a business traveler, this is a complete disaster
Conclusion:
As a business traveler, the hotel is completely unsuitable
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