The website for this B&B makes it sound so wonderful - so we booked it for a more expensive 2 night stay on our 3 week road trip of California. We booked the Sequoia Room for $504. It was so disappointing. We were shown to our room by the caretaker, but when I was shown the bathroom I first noticed that the sink did not have a plug. I pointed this out only to be told that she couldn’t get a spare one for me as they didn’t have any and that they just then get stolen’. The ‘luxurious’ dressing gown had a brown stain on it so I had to request a replacement for this. The 'private balcony' was not private and actually shared with 3 other bedrooms. I was especially looking forward to using the jacuzzi bath that was in this room but initially the cold tap did not release any water even though it was turning freely. Then it actually came off. Once again we called the caretaker and she then got the local handyman to come round and fix this. He tried twice to say it was fixed, but on both times, before he left, I turned the tap and once again it came off. At this point the caretaker offered us an alternative room. This room did not have the jacuzzi bath and separate shower that we wanted. But most frustratingly the toilet flush there did not work. There were also bulbs not working in the sink area and above the bed. There was fresh sawdust on the bathroom floor from a loose panel in the toilet door and a crack in the main cupboard mirrored door. When we pointed these out we were not informed as to when they would be fixed and were a little annoyed to find out that the handyman had been back in our room whilst we were out all day without our permission. Overall this place is in a very tired state and in desperate need of updating. The website needs to reflect what is there now, as it is very misleading at the moment. The guest rooms are not ‘luxurious’. We also did not receive any of ‘Lisa’s famous granola’ which I was really looking forward to and which was mentioned on the website. We also had to ask for the freshly squeezed orange juice on both of our mornings there. When I asked for some sort of reasonable compensation on our first day there, for all the issues that we encountered, the caretaker informed me that Lisa was away that week. We had paid about $500 for these 2 nights so I insisted that contact be made with the owner. The owner did ring the following morning and did offer us some compensation, but I would still not recommend this B&B as a luxurious place to stay on your travels in California.
Excellent
58 Reviews