The Constance, the Whitlock, & the Dewey by the Lenox Collection
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1 night
1 room, 2 adults, 0 children
All properties in Lenox
The Constance, the Whitlock, & the Dewey by the Lenox Collection
11 Old Stockbridge Rd, Lenox, Massachusetts, 01240, United States
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Highlights
Ideal location
Free parking
Lots to doAmenities
Skiing
Gym
Private parkingFree
Conference room
Multi-function room
Wi-Fi in public areasFree
Front desk (limited hours)
English
All amenities
Property Description
With a stay at The Constance by the Lenox Collection in Lenox, you'll be within a 5-minute drive of Tanglewood Music Center and Lenox Library. This hotel is 0.2 mi (0.3 km) from The Bookstore and 0.4 mi (0.6 km) from Ventfort Hall Mansion and Gilded Age Museum.
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8.4/10
Cleanliness8.4
Amenities8.4
Location8.4
Service8.4
All 99 reviews
Surroundings
Airport: Pittsfield Municipal Airport
(10.1 km)
Train: Hoosac Valley Train Ride
(36.1 km)
Landmarks: Hoadley Gallery Contemporary Crafts
(190m)
Landmarks: Lenox Library
(190m)
Landmarks: First Lenox Library
(210m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Standard Room, 1 Queen Bed(Constance Inn)
1 queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
3
Standard Room, 1 King Bed (Constance Inn)
1 king bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
4
Room, 1 Queen Bed (Constance Inn)
1 queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Check Availability
Guest Reviews
8.4/10
Very Good
99 reviews
Verified Reviews- Cleanliness8.4
- Amenities8.4
- Location8.4
- Service8.4
Average for similar properties in Lenox
Joseph
August 16, 2025
I have previously "reviewed" the stay but I will again provide information that may improve the process.
I booked thru ******* what I thought ( and ******* probably thought was a stay at The Constance Hotel in Lenox. All communication from ******* ( including pictures of The Constance) indicated I had a valid registration. The day before our first night's reservation I received a text from the Hotel. I did not question why the text requested to check-in at The Whitlock Hotel (I assumed it was for efficiency, as we have stayed at The Constance and it is not staffed 24/7). The two Hotels are within walking distance. At check-in the Hotel staff gave us a key for a room at The Whitlock. Immediately I asked for a refund. The Hotel clerk explained the process between ******* and The Lenox Collection-- 3 hotels under one management was flawed. She blamed ******* and after a few calls "found" a room at The Constance which resolved the issue. No where in any ******* communication ( 4 emails) does it indicate we may not be staying where we believed we booked. In the future I will not be using ******* to book any travel. BTW, After the resolution, I believe we stayed in the best room at The Constance and had a lovely stay with the exception of being awakened by a false fire alarm. Please do not ask again for a "survey" response as this is my second time responding...... We had a very nice stay, and next time will need to book directly not thru an intermediary.
Roberta
August 16, 2025
Location is the best feature of the Whitlock and the staff is terrific. Very friendly, helpful and welcoming staff.The room was a great size for 2 friends.The ease of parking is also stellar.
Wanda
August 12, 2025
Love the centrally location.
Young inexperienced staff was distracted, dismissive
Shower in my room was rusty
I’ve stayed at the Whitlock 4 times. This was my most disappointing experience
Amy
August 12, 2025
It’s fine. We stayed at the Dewey property. Check in is a a different property and completely underwhelming. The Dewey Inn is a neat old building but a little tired.
Christine
August 10, 2025
Lovely stay
Lovely stay for Tanglewood. Room 106 was very comfortable. It felt like its own private suite. It was very spacious and quiet. The only real downside was the bathtub. It’s beautiful to look at but it needs to have an update. I have no idea how anyone with mobility issues could manage it. Other than that, all was great! Staff was friendly and helpful and we loved that front porch!
Geoffrey
August 9, 2025
Dingy, dark, musty, humid, dusty room.
Poor breakfast options, lackluster pastries and unripe fruit.
Tired old place w little charm.Wouldnt stay again
Helen
August 14, 2025
Beautiful inn. Nice staff. Good breakfast. Our room was very nice with a comfortable bed. However there was a bit of a musty odor in the room. Not overpowering, but each time we walked into the room it was noticeable.
We spent a couple of hours lounging on the beautiful porch. We will definitely be back to this beautiful inn and town.
Mary
August 2, 2025
Charming hotel in a charming town
Lovely stay. Comfortable bed. Large room. Adequate breakfast (no hot options that we saw, but plenty of other yummy items to choose from) with lots of spaces to enjoy it. Just a few steps outside the main street area of of Lennox. Plenty of good restaurants and shops nearby. We attended an excellent outside show at the Shakespeare, which is just down the road, and hiked Mt Lenox as well. Tanglewood is outside of town too. Lots to do. Beautiful area. Great stay.
Patrick
August 1, 2025
All good. Must commend a member of your staff who was being screamed at by a guest as we were checking out. Your front desk person was patient and professional. And the hotel guest if she had read the letter you give when checking in guests would have had all the information she was screaming about. We will be back
Services & Amenities
Most popular amenities
Skiing
Gym
Private parking
Free
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Free
Front desk services
Front desk (limited hours)
Languages spoken
English
Food & drink
Lobby bar
Health & wellness
Kayaking
Off-site
Skiing
Sailing
Off-site
Yoga session
Gym
Public areas
No smoking in public areas
Garden
Business services
Multi-function room
Conference room
Additional charge
Wedding service
Safety & security
Smoke detector
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–21:00
Check-out: Before 11:00
Front desk hours: [Mon-Sun]07:00–23:00
The property will provide check-in details after booking
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. TWD 3,115) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 24
Phone:+1-413-5512410
With a stay at The Constance by the Lenox Collection in Lenox, you'll be within a 5-minute drive of Tanglewood Music Center and Lenox Library. This hotel is 0.2 mi (0.3 km) from The Bookstore and 0.4 mi (0.6 km) from Ventfort Hall Mansion and Gilded Age Museum.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, complimentary use of a nearby fitness facility, and a banquet hall.
Featured amenities include express check-out, a library, and coffee/tea in a common area. Free self parking is available onsite.
Make yourself at home in one of the 66 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, complimentary use of a nearby fitness facility, and a banquet hall.
Featured amenities include express check-out, a library, and coffee/tea in a common area. Free self parking is available onsite.
Make yourself at home in one of the 66 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at The Constance, the Whitlock, & the Dewey by the Lenox Collection?
Check-in time at The Constance, the Whitlock, & the Dewey by the Lenox Collection starts at 15:00-21:00, and check-out time is by 11:00.What are the check-in and check-out times at The Constance, the Whitlock, & the Dewey by the Lenox Collection?
Are pets allowed at The Constance, the Whitlock, & the Dewey by the Lenox Collection?
No, pets are not allowed at The Constance, the Whitlock, & the Dewey by the Lenox Collection.Are pets allowed at The Constance, the Whitlock, & the Dewey by the Lenox Collection?
Does The Constance, the Whitlock, & the Dewey by the Lenox Collection serve breakfast?
No, The Constance, the Whitlock, & the Dewey by the Lenox Collection does not provide breakfast. Does The Constance, the Whitlock, & the Dewey by the Lenox Collection serve breakfast?
How much does it cost to stay at The Constance, the Whitlock, & the Dewey by the Lenox Collection?
Room prices at The Constance, the Whitlock, & the Dewey by the Lenox Collection vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at The Constance, the Whitlock, & the Dewey by the Lenox Collection?
How to get to The Constance, the Whitlock, & the Dewey by the Lenox Collection from the nearest airport?
The nearest airport is Pittsfield Municipal Airport, located about 13 mins from hotel by car (10.1 km) away.How to get to The Constance, the Whitlock, & the Dewey by the Lenox Collection from the nearest airport?
What’s the cancellation policy at The Constance, the Whitlock, & the Dewey by the Lenox Collection?
The cancellation policy at The Constance, the Whitlock, & the Dewey by the Lenox Collection depends on your room type and booking terms.What’s the cancellation policy at The Constance, the Whitlock, & the Dewey by the Lenox Collection?
About This Property
| Nearest Airport | Pittsfield |
|---|---|
| Distance to Airport | 10.09KM |
| Nearest Train Station | Hoosac Valley Train Ride |
| Distance to Train Station | 36.09KM |
| Average Price From | TWD5455 |
| Hotel Star Rating | 3 |