Gateways Inn

My husband and I had an amazing stay at the Gateways Inn. We were greeted warmly by Michelle who brought us up to the Miranda room where we stayed. What a gorgeous suite,she showed us how to turn on the fireplaces, turned on all the lights for us, gave us helpful information on where to have dinner. If your looking for luxury this is the room to get. The bed was so comfortable, we kept the fireplaces on during the night and it was cozy warm. The Inn was beautifully decorates for Christmas, highly recommend. Looking forward to coming back in February!

We enjoyed our recent two night stay at the inn. The place was lovely and charming. Our room was clean, comfortable, and romantic with the fireplace. We had delicious breakfasts both days with a menu that would meet most needs. We also used the common area to play cards and have a cup of tea one afternoon in front of the fire place. The inn was a great location and we could walk to many restaurants; especially nice when wanting to enjoy cocktails, as well as shops and Venfort Hall.

My stay at Gateways Inn was overall a pleasure, with a couple of mysteries/things I would have preferred to be different. First, the positive aspects, of which there are many: - location is amazing -- a quick ~1 block walk to downtown - best bathtub EVER! I chose the Portia room, because it had a lovely bathtub with a handheld shower. I adore baths, and didn't expect to want to take a shower, so I figured it would be perfect, and it was! Really amazing tub, filled very quickly, water was very hot, etc. - generously sized, beautifully decorated and comfortable room, with two huge windows, electric operated gas fireplace, and a smallish flat screen tv. - king sized, very comfortable bed. Not super tall, not "squishy", not hard -- just right. - My room, and the Inn in general, were both very *quiet* -- I had neighbors directly next to me, but I never heard them and they never heard me (which is good, since I'm a night owl) - a generously sized breakfast is included - the room was impeccably clean - check in and out were a breeze And then, the mysteries/things I might have wished were different: - check-in and check-out were a breeze, but other than those times and the one breakfast I attended, I never saw a staff member. It felt a bit as though I was in an AirBnB; the key card enabled access to the building (which was essentially locked all weekend after the weekend guests arrived on Friday), and to my room. At one point, I postulated how I'd deal if I lost my key card, or if they became inactive (close to proximity to a magnet, or something like that). - breakfast selections were a bit limited, and further limited for me because of dietary restrictions. When it arrived, it was *extremely* salty. I had asked for no seasoning, but said "salt is okay"; I think that may have been taken not as I had intended it. - there is no "lounge" area at all. The foyer is *gorgeous* -- large, open to the 2nd floor, with a gracious stairway. Further in to the right is the breakfast room (which I'm assuming is the restaurant when it's open for the season), and straight ahead is a bar. I visited others in town over the weekend at their Inns, and saw comfortable living room spaces with couches, games, etc. Gateways has nothing like that, which probably added to the quietness. - the room had a slightly perfumed scent, which I personally don't prefer; but it wasn't overpowering Overall, I would gladly stay at Gateways again. It was very well located for the event I was attending, my room was perfect for me, and I was able to socialize with friends in other ways.

This was our third visit to The Gateway Inn this year. The historic hotel is lovely. The breakfast in the morning is outstanding. Love having a room with a fireplace. Michele makes everyone feel welcome and special. We definitely will be back again.

My son recently got married at The Mount in Lenox. Our family, and much of the wedding party stayed for 4 nights at The Gateways Inn. The Gateways hosted the rehearsal dinner (50 guests) and a welcome gathering (90+ guests) the night before the wedding. We also hosted a post wedding gathering after the reception. Jeremy, the executive chef, went above and beyond to take care of our guests. Every dish he served was SO delicious!! The bar manager and his staff did an amazing job as well, delivering amazing cocktails. We felt at home the minute we stepped in the door and didn't want to leave at the end of our stay. It truly became our home away from home for the weekend. Thank you Jeremy, Michele, Kate, Mark, Dulce, Andre, Suzanne and your entire crew who worked tirelessly to make our stay so wonderful. You truly made it a memorable weekend! We look forward to seeing you again soon!

Gateways has been our go-to destination for years. When we saw that Karén would be performing on August 22nd, my husband and I chose to dine at your establishment. Unfortunately, the room where Karén was playing was booked for a private event. Our question to you is why? However, Kate the hostess turned our experience around. She was very welcoming and apologetic. She arranged for us to have a special table where we could dine and enjoy Karéns play. Our advice, please book private parties accordingly.