Xuefu Garden Hotel

I booked this hotel based on the good reviews on Ctrip. I also booked a king-size room because my child had an exam on Saturday. However, when I checked in, I found the room was extremely simple. I think the price was inflated. Normally it shouldn't be that expensive. The attitude of the front desk was bad. She didn't even look at anything I asked her. I also said that my child needed a place with a better environment for exams. The front desk's answer was that the room type you booked is the one you get. I was disappointed. The breakfast price is a bit expensive. The following picture shows a 30 yuan breakfast for 2 people...

I stayed in two rooms from the 3rd to the 9th. The air conditioners in both rooms did not heat the room and had to be repaired by a technician before they could be used normally. The hair dryer was also broken and needed to be replaced. I wanted to store my suitcase when I checked out this morning and take it away tomorrow morning, but was refused because it could only be stored on the same day. I really don't understand this. This is the first time I've heard of this situation after staying in so many hotels... I guess the front desk staff is often not on duty. After all, on the morning of the day I changed rooms, I called to get the new room number, and they said that the room was fully booked the night before and I could only check in in the afternoon. I had to go out early in the morning, so they asked me to pack my luggage and leave it at the front desk first. When I brought my luggage to the front desk, the front desk probably didn't want to look at the luggage, so they quickly called the housekeeping department to let me take the luggage to the room on the 4th floor. After all the hassle, if you don’t want to store your luggage just say so directly, there’s no need to give so many excuses. Speechless... Let me tell you again, this restaurant comes with a small gift for good reviews.