Nandian Banshan Hot Spring Hotel

The service is very poor. When I placed the order, it showed that lunch was available, but I was not allowed to eat at the restaurant. Why would I care about a buffet when I can afford a hotel for several hundred dollars? The room was not clean. There were black goose flies everywhere. They flew all over the bed. I communicated with the hotel front desk many times but they didn't deal with it.

I booked a hot spring room with good facilities, but after checking in, I was told that there was no hot spring. I was very disappointed!

The hot spring ♨️water is good, the room is comfortable, the location is not very good, the transportation is not convenient, you can drive yourself, the breakfast waiter is good, the meal is average.

After arriving at the hotel, we were told that we could only check in at 12 o'clock. After walking around the hotel and having a buffet lunch, it was about 1 o'clock in the afternoon. They told me that the room had not been cleaned yet and we had to go to Jiubao Street first. The decoration style of the room was average. There were many ants on the cabinet under the TV. The room cost 900 a night. From the time we checked in to the time we checked out, there was no welcome fruit or drinks (there were some in the rooms of friends traveling with us). We communicated with the front desk, but they said they didn't have time to deliver it. It was still not delivered when we checked out. It was a bit cold at night because it was raining. We brought our children with us, so we called the front desk to have a quilt delivered to the room, but it was not delivered until the next morning. Terrible service. The hotel includes 3 meals, but one thing I'm not satisfied with is that the dinner for hotel guests and tourists taking a bath is in the same restaurant around 5:30. There were a lot of tourists taking a bath during the May Day holiday, and I seem to have heard that those who only come to the hotel to take a bath also have a buffet. The restaurant was packed during mealtime, and it was a crazy rush to get food! No seats yet! It makes the hotel guests have a very bad experience. My mood was greatly dampened. By the way, when I woke up the next morning, I found a lot of bumps on my thighs. I don’t know if it was because the first floor was too humid, but I found two ants on the bed. The service is not good, there is a lot to be improved...

It's OK... Generally, the curtain design of the hotel is unreasonable. It can only be fully opened or fully closed, not halfway opened, which makes it very inconvenient to open the door to the hot spring pool.

We booked this hotel for the hot springs, but after driving an hour to get there, we were told when we checked in that the hot spring facilities were out of order and the hot spring water could only be replenished the next day. The next day, hot spring water was added, but the water temperature was only about 37 degrees. I should have informed you in advance. It feels like a wasted trip.