Lianjiang Wanhao Hotel

You have to record a message when checking out, and pay attention to the refund amount to avoid inexplicable deductions. Before I left, I said it would be no problem if I didn't spend any money, but the money was returned the same way. When I checked my account for a refund, I found that the money had been deducted for no reason. One adult and one small child move in and talk about spending 🔞 supplies. So outrageous I couldn't tell the hotel about this kind of thing, and the other party had to add WeChat or something. Fortunately, Ctrip has good service and the customer service actively handled it. First give a thumbs up to Ctrip’s service. For this kind of thing, the amount is not big, but the hotel is quite unreasonable. This is the second time I have checked into a hotel. In the past few years, I saw that the charged water had not been touched before I left, and then I went back to check out. When I asked for the deposit, I was told there were signs of water twisting. I was in a hurry to catch the high-speed train and couldn't talk to the hotel. The child was small, so I was careless as a child. I even scolded the child, who still insists to me that he hasn’t moved. This time the kids are older. After what happened last time, I also know that except for free water, everything else in this hotel is charged. However, this time I was still accused of using things. It's outrageous to do this twice in a row.

Very good service attitude, very good service quality!

衞生間有一股奇怪的味道，其他倒是還可以，還有一個按金問題，住酒店要付400按金，我們12點多退房，按金到晚上才退回，這種按金本來應該是要當場退回的，現在住酒店基本上都沒有按金了，他這裏卻有，以前要是沒有平台付款，直接付現金的，他退按金要半天，我是不是要在酒店裡麪等半天？