Guest User
August 4, 2023
This has been my go-to hotel for several years, as I have family in the area and of the options in Jackson, this one has been the best. The indoor pool is a big part of that, and the grandkids still love it. But the hotel itself has really gone downhill. The staff are very friendly and working hard, but it honestly just feels like ownership doesn't want to invest anything into the hotel. It's very dated, and what they do have is in rough shape. The breakfast is just sad. The only hot option is waffles, everything is very carb heavy. They have a few containers of yogurt, packaged donuts, some single serve cereals, and a few packets of instant oatmeal. That's it. The beds are small, the bathrooms have crud in the corners, the remote is held together by tape, the furnishings are old and chipped, there are no modern touches like USB ports. And what is up with these sinks? I don't know what genius thought this up, but these were a horrible idea! You lose a lot of counter space (of which there wasn't much in the first place), and the sink is so high that a child or disabled person will have difficulty using it. Sad as it makes me, I think I may have to look elsewhere for my next family visit, possibly even Portsmouth or Chillicothe.