Top 5-Star Hotels in Lima

This was my second trip to Peru and I am so happy that I decided to treat myself to the JW Marriott in Lima. The facilities are BEAUTIFUL- especially the gym and sauna. All of the staff are also wonderful, but I was really impressed with Andrea at the front desk and Jose in the restaurant. These two were friendly, professional, knowledgeable and truly went above and beyond to provide the best service possible and help make my stay comfortable and perfect. Thank you JW, I will be back!

What a wonderful stay! Everything from the check in process, breakfast buffet, service and cleanliness was amazing. However, what made our experience a fantastic one was the people. Vania at the reception desk and Oscar at the 18th floor club were beyond awesome! They were very attentive, anticipated our needs and wants, provided great suggestions and followed thru on all requests. It was because of them that we decided to come back for our final stay in Lima. Would highly recommend this hotel for your next stay in Lima!

To be honest, this hotel has a big gap compared to Cusco Marriott. The waiter's attitude is a bit arrogant. Without Marriott's kindness, patience and fast speaking. There are also many cost-effective hotels in this area.

The hotel is very close to the big supermarket, good location and complete facilities. The room on the side of the big supermarket is relatively quiet. The hotel breakfast is very rich. You can see the city view of Lima above the 5th floor. Recommended!

The service attitude of the hotel staff is very friendly. There is a problem with the room I booked. They will not be impatient because of the language barrier. They will take the initiative to deal with the problem with me. The location of the hotel is in the city center, and the transportation is convenient. ,

I am currently staying at the hotel and it has been a great experience so far. I have a neck/back issue and as requested for differenr pillow, they promptly offered me so many options. Also, when I inquired about some techniaclities in the room, never did I get someone from maintenance so fast as I did here, someone immediately came to support me. Moreover, the breakfast is fantastic, the staff is so friendly and the room is really modern and functional, nothing like depicted by previous reviews. As a Platinum IHG member I am used to having great experiences and they offered the same high level of service.

Casa Andina earned a customer for life. Since the start they treated us and my family amazing. As we arrived early Tuesday morning. They were able to provide early checkin. They upgraded our room complimentary as we were the bridal couple and this was so useful for entertaining, wedding photos, and getting ready. The complementary morning breakfast buffet is amazing. Useful tip - I found out you can ask for eggs made different and ask for BACON :) The front desk was so helpful all week. They helped us to make our wedding. Also helped with covid test (5 star service - got the PCR test within the same day and they came to the hotel) Overall it was a 5 star experience and my wife and family loved the stay! It was all the little things. Thanks again for everything and sadly now I have to check out but will be back soon.

The hotel is good, the service is good after some complaints as they put us in a room that is that half B1 level with no view and a small window first

This is a very good choice for anyone spending a couple of days in Lima. Smart place, well kept and good staff. We had a huge room with lounge here and very comfortable beds indeed. Excellent value. Pool area was empty whilst we were there but looked inviting. The hotel organised reliable, smart taxis to and from the airport for us. These are a premium price to what you may be able to organise yourself at the airport but we felt the price was worth it knowing it was sorted and having a good driver with smart vehicle. Hotel also organised an excellent city guide for us at a time, and price we wanted. Centrally located in the business district with a couple of restaurants across the road. Would stay here again when coming to Lima.

Most amazing massage by Marilyn and Jhosselyn. We’d just completed Inka trail so were very in need of some relaxation. The hotel was stunning and very well cleaned. It felt like a very luxurious experience from start to finish and excellent value for money. We also went to Limoncello for lunch afterwards and food was delicious and staff very attentive.