Lincoln District Hotels with Airport pickup service

Lovely and clean, pleasant stay, 10 out 10 except for 1 member of staff,, not at all helpful. Attitude problem. When we asked about car parking,, which we knew was council owned premier inn had no responsibilities for,, we just wanted to know if we could come and go after we paid for 24hrs stay.. surely it would of been asked before, and maybe he would know. Or advice, felt he was rude.. then the same male when we came down for dinner, said it doesn't open until 6,, and food was available at 7.30.. we are not open all day, with a smirk..

A great location right on the water front. The beds were comfy and the shower was great. Could do with a few extra milk/sugar etc but were given some more at reception when we asked

Stayed for 4 nights whilst we explored and enjoyed Lincoln and the surrounding area. The room was spacious and well furnished. Linen was perfect. As someone who prefers a firm bed, I was quite happy with the mattress on the bed. The bathroom was tidy and well appointed, nothing to complain about. Just a little disappointed that there was no actual window to enjoy. Had no problem with air conditioning, although I'm not a fan of not having a choice. We stayed on a half-board basis and the food was absolutely fine. Not everything was exactly my choice, but it was perfectly acceptable. More importantly, was the response of the staff. From the General Manager down, and I chatted with him without knowing who he was, everyone was absolutely lovely. Jane, the lady who served us at breakfast each morning and Tom, who took care of us in the evening, were real examples of what good service is all about, and although I didn't catch everybody's name, all the staff were great. Thoroughly enjoyed my stay there.

We stayed at the Holiday Inn Express for 2 nights. Very welcoming staff when we arrived. You have to pay for parking on a machine inside the hotel and the receptionist gave us a discount code to use! On arrival at our room we found thenTV didn’t work. We called reception and Nicky came up very quick to help. She couldn’t fix it so returned to reception organized another room for us and also gave us a complimentary drink voucher to use during our stay! First class customer service !! All the staff were very friendly and helpful!! We had a nice 2 night stay and the breakfast was plentiful!! Would definitely recommend staying here and it’s only a short walk into town

Booked the princess suite for our first wedding anniversary was a perfect choice. The reception staff were amazing when checking in and as this was a surprise stay for my wife I had arranged for a bottle of champagne to be on ice ready in our suite, the cake and the happy anniversary card waiting for us in our suite was a the perfect little touch. The suit was perfect and nicely tucked away from busy corridors, super comfortable bed and was spotless throughout. We had decided to eat dinner in the city centre but spent an hour or two in the bar on our return, again the staff were very friendly and professional, breakfast was perfect serving proper Lincolnshire sausages (not the rubbish you’d find in the supermarket) the check out time of 11:00 was perfect, giving us the morning to relax after breakfast. The only downside and was in no way the fault of the hotel was the electrical work being carried out just outside. Overall we were extremely happy with the Lincoln hotel and all its staff.

Very easy to get to.Rooms were nice and big. Very clean.Would book again here if we were to come to Lincoln again

We'd booked a table at the restaurant with friends and decided we'd stay over. Booked well in advance. Now the room was nothing to sniff at. It was neat and tidy and the bed was comfortable. The fan however was about as much use as an asthmatic ant blowing through a straw, this didn't help on one of the hottest days of the year. That's where the good ends. When we checked in we were behind a couple who were a little older than ourselves and had a stellar service from the reception man. He asked if there was anything he could do, he asked if he could book them a table at the restaurant, and he asked if they needed a taxi anywhere, he was genuinely awesome and courteous. Our turn to check in arrives. We're a professional couple in our early 40's and our friends behind us are the same. As soon as we got to the desk the smiles faded and the friendly demeanour disappeared. He kept on informing us that he needed the card details of the card we booked with in case we 'trashed' the room. He mentioned this over and over again must have been close to 10 times and he kept saying that it was because he's had trouble with groups before and he wanted to be able to charge us for any damage! He also said it's because the price of the room (that we had pre-booked) may go up overnight, we'd never heard of this before and protested this quirk but he wasn't in the mood to chat about it. He never told us about the hotel. Never asked if we wanted a table at the restaurant. Never even asked if we were OK. Horrendous service. Come the morning, Leanne was on duty. She was a breath of fresh air. She was mortified at our treatment and promptly gave us all the information we needed to complain, she was kind, courteous and frankly everything that the chap the night before wasn't. Just because a group walks in, it does not mean we are trouble. We were pre-judged and made to feel lower than second class which for a group of medical professional friends enjoying a reunion was frankly appalling. ** UPDATE ** We highlighted all of our issues to the member of Leanne in the morning who said when we were able, to make a written complaint but that she would deal with it personally. Email sent to Damons head office for the complaint. The reply from Stuart Carey who is apparently a Director of the company is frankly appalling, dismissive and rude. He mentions that a complaint should be sent promptly and that complaints that aren't, are not taken seriously. We emailed 4 working days after our stay as we were on holiday and believed it was being handled by the lady we spoke to. His email goes as far to say that myself and my group are nothing short of liars and that because it was not dealt with at the time they aren't too bothered about it. Steer well clear of this place.

2 night stay for youngest daughter's graduation. Hotel is ideally situated for the castle and cathedral where the graduation ceremony takes place. We had drinks and snacks one evening which was lovely. Lots of drinks to choose from in the bar. The hotel is lovely, very quirky and olde worldly. Room was spacious with plenty of storage, lovely en suite (drains gurgled in the morning but probably due to everyone in hotel showering at the same time!) There were 3 fans in the room (2 tower and 1 desk) which would be needed in height of summer but also large sash window that opens. Bed very comfy, tea and coffee facilities and a handmade cookie!! Would definitely recommend and stay here again.

Found this little gem and so glad we did. Our room was lovely, a good size, nicely decorated and a very comfy bed. Big bathroom with a great shower and plenty of towels. Everything was spotlessly clean. Parking the car was easy (and free), the staff are lovely and couldn’t be more helpful. The pub itself is brilliant, some proper characters in there and very good prices in the bar; I actually asked the barman if he’d charged us enough on our first round as it was very cheap! It’s about 15 minutes walk into town or £6.50 in a taxi. All in all, a brilliant stay and if visiting Lincoln again would definitely consider it.

Unusual accommodation where it is easy to self-cater. This happened to suit us perfectly. My husband was undergoing daily radiotherapy and chemotherapy for five weeks. When we were still staying in our own home, this meant an 85 mile round trip each day. So we decided for the last two weeks to stay in Lincoln for four nights both weeks. First room we had was room 5 - spacious double en-suite on the first floor. Faced the main road, so quite a bit of traffic noise. Second week, we were in room 2, having requested a ground floor room. Again, spacious double with en-suite. Again, faced main road but we were more aware of traffic noise, as there was no double glazing in this room. Earplugs were provided! The fridges in the rooms were very useful, amply stocked for breakfasts, but still enough room for microwave meals. During our stay, the heating in our room failed, but this was speedily remedied. It is easy to contact management for help, on the number provided. Free Wi-Fi, and cable tv. Spotlessly clean, modern kitchen, with three ovens and hobs, plus two microwaves. Basic crockery and cutlery provided, but no cooking equipment. Take your own microwave dishes if you want to use your breakfast baked beans? Bathroom heated towel rails can get very hot, and are right next to the toilets, so worth being careful to avoid burns! But towels dried quickly. Very good value for money. Not luxury, but not luxury prices!