Anonymous User
September 13, 2024
Tell me about your stay. Not very good.
First, the attitude of the hotel when we checked in. Emmmmm. We originally booked a normal room. When we got to the room, we found that the door could not be opened. We called the front desk and they asked us to wait for five minutes to re-enter the password. I said they could come up and help us. But no one came until we entered the room.
The second one was that the lightbulb in the room we booked was broken. It was impossible for it to be dark at night. We called the front desk to ask if we could change the room type. We could pay extra money, but they refused us because we had already checked into the room and moved things in the room? We had only been in the room for less than 10 minutes when they said this on the phone. It really made me laugh.
The third one, after a lot of twists and turns, I changed the room and found that the shower head didn't work when I was washing up at night. There was no hot water. I wanted to ask the front desk to help adjust it, but they called and told us to do it ourselves. I was a little angry at the time because I wanted to take a shower and rest after playing all day...
The fourth and most speechless thing is here. The air conditioning system of the hotel is broken. There is only one cabinet and it makes noise at night, which really disturbs the rest. The noise is huge. Our room is relatively large and there is only one cabinet. In fact, the air conditioning is obviously a bit weak. It will be very hot when sleeping at night. There will also be unknown renovation noises in the morning, which really disturbs the rest.
Overall, the hotel is close to the beach, but the hotel room facilities are quite old, and I always feel that the hygiene is not very clean. There is noise when sleeping. Next time I come to Clearwater Bay, I will not choose this hotel
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