Guest User
November 28, 2024
I am particularly satisfied with the service attitude of the guy on the day shift! However, when I switched to the night shift, I was shocked! I booked a suite, but your minibar is just for decoration, with only two bottles of water and no tea or coffee? I checked in in the afternoon, and my wife came to see me in the evening. When I was carrying my suitcase and trying to get into the elevator, the female receptionist on the night shift and the ferocious-looking security guard refused to let me in and insisted that I register at the front desk. To put it another way, it was just time for dinner. I could have gone upstairs to put down my luggage and then come down to give it to you. Isn't that possible? This is the first time I heard that you need a room card and a deposit of 50 yuan. What era is this? Are you crazy because of poverty? Do you have to be so stubborn? Is this your service? Then the security guard said, he wanted to call my room to confirm, but was afraid to disturb my rest, so did you call? You disturbed my rest. I asked you to change two pillows for me, but you knocked on my door twice in one hour and brought them to me twice. Aren't you afraid of disturbing my rest? Is this your reason? I said I wanted to complain about you, but you two said, just go ahead and complain. Yes, I did complain, waiters like you are the worst! The security guard’s contact information is revealed to you!
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