Guest User
February 1, 2025
I seldom give bad reviews, but the experience at my first stop during the Spring Festival was terrible. First of all, I couldn't find my order when I arrived, and then they said the reservation was exceeded. I had to wait downstairs for more than half an hour before I could check in. The boss said that the kid had just arrived and was not familiar with the process. I won't say more about this. But the door couldn't be locked, and one of the floor drains was blocked, so I couldn't go to the toilet after taking a shower. I went out at nine in the morning and came back at two in the afternoon, but no one had cleaned the room. I left at around 3:00 and told the front desk that I needed to clean and fix the floor drain. When I came back at night, the floor drain was still not fixed. The disposable slippers and paper towels in the triple room were not replaced, and there was only one set of toothbrushes. There are too many points to complain about.
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