Family Friendly Hotels in Lisbon

The room was OK, clean and big, breakfast was rich, front desk and restaurant staff were very nice. What I don't understand is that from 10am to 11am on the check-out day, three waiters knocked on the door and tried to swipe the card to enter the room. The third time I went out to check, she said she needed to check? I don't agree with the communication between the front desk and the cleaning staff.

A great hotel at a good location. There are numerous restaurants around and close to Augusta shopping street. It is less than 10 minutes' walk from the subway station. The breakfast is rich. The hotel’s conference hall has a classic European style.

This hotel is very new and should have been renovated. It is clean and sanitary, and has a high cost-effectiveness. It is also conveniently located to the subway station and there is a children's playground nearby.

A wonderful hotel. The staff were wonderful. The rooms were clean and very nice. There is a rooftop bar on the roof where you can drink until midnight. There is a space to store suitcases in the basement so you can enjoy the city of Lisbon even after checking out. This is a hotel I would like to visit again.

Location: The hotel is in a great location, very close to the Santa Justa elevator, so you can go there directly at night; very close to the Fig Square, whether it is 15E to the monastery or taking the subway to the airport, it is very convenient; it is also close to the Rossio train station, which is very convenient to go to Sintra; in short, the location of the hotel is impeccable; Room: The room is average, the decoration level of a fast hotel, just coming from another beautiful hotel, the difference is a bit big; and the hotel does not seem to take the initiative to provide toothbrushes and combs, toothbrushes can be provided if you ask for them, and there are no slippers, which is a bit annoying; because the room is really average, I don’t even seem to take photos; Breakfast: There are a lot of fruits, the biggest feature of this hotel, all kinds of fruits, it feels that most of the breakfast is fruits; and salmon, it’s almost salmon freedom. There are not many other breakfast categories.

Be careful with this hotel, in which service and facilities are wildly variable. For our last night, one bath towel is missing for a room of double occupancy - a schoolboy error as they would call it - and when we requested the second one, the receptionist acted as if he were doing us a big favour. Then, on our last day, neither of our two room cards worked when we returned to the room 30 min before check out time - and because of receptionist shortage, it took us a good 15 min to get a replacement card - not a good thing for a hotel that brands itself for being chic and high tech. The room controller, which is run by the TV system, as well as the lighting panel, are as dysfunctional as they get - one would have thought it should be a very simple thing to raise or lower the temperature through a quick flip of a switch, or a simple touch on dial. Instead, it is waiting for the TV to warm up, entering the room control panel, blah blah blah. Note also a double bed at this hotel means two single beds slapped together. Not great if you have no wish to sleep atop a trench. Our last night happens to be on a Friday, and the lobby practically turned into a dance floor with loud and cheap beats that went all the way to almost midnight and heard even on the highest floors. No problem for being chic, but being chic is very different from being dysfunctional and uncomfy. A shame, as the location is excellent, some of the staff were nice and helpful, and some of the decor are clever.