Evolution Valbom

The accommodation boasts a variety of breakfast options and special dietary needs. Guests appreciate the comfortable, clean rooms and convenient location near the subway and amenities. Staff provide exceptional, attentive service.

Everything went super well and smooth until the check out. When we arrived at the hotel staff at reception were very friendly and check in was really quick and smooth. The room was more then enough for us bed as very big and comfortable just right for a city stay. Very well located 3min walk from sao sebastiao metro station where you can very quickly get to the main attractions in the city. All went down next morning, my partner woke up and, un the dark stretched himself to turn on the bed side light. The switch is on the actual bed side and a soon as he touch it git a electric shock because the actual switch was missing. Well in the dark you can't really see anything otherwise he wouldn't have touch it. When checking out we advised the receptionist of the problem and told him that my partner even had an electric shock. He laughed and asked him why would he put is finger if there was no switch... he obviously replied it was dark, was trying to turn on the light and obviously couldn't see there was no switch and wasn't spotted the day before! The receptionist apologised but still laughed on our face, very sarcastic laugh I must say! After that I told him we have drunk 2 bottles of water which were in the room and he charged me for both even though one of them was complimentary as stated in a handout on the top of the desk in the room! So we were charged 7€ for two bottles of water! The least could be done after all the situation was to leave it but no. We paid not one but two waters and one was already complimentary and supposedly free of charge! Was very disappointed for this last gesture because our experience had been actually quite good.