Let’s talk about the problem first. The room has a terrace, but the doors and windows cannot be opened. The staff did not inform us when we checked in. As a result, after opening the door at night, we came back to the room with a swarm of big flies buzzing around. It took us half an hour to get out. Before I went to bed, I heard a scratching sound on the bedside. I was so frightened that my husband and I quickly changed beds. In the middle of the night, a mouse ran directly over my head. I wasn’t sure it was a mouse at the time. I was so scared that I couldn’t sleep until the next day. The next day I saw the snack that had been eaten and I was sure it was a rat. It was the first time in my life that a rat ran over my head, and now I am still frightened. For breakfast the next day, I asked the staff twice but they didn't tell me that the B&B can go directly to the restaurant and the breakfast was relatively simple. Again, I informed the boss about the rats, and he handled the situation very proactively. He refunded the room fee and expressed his gratitude. He was sincere and the facilities in the room were relatively complete. So if I was angry and wanted to leave a negative review, I will give it a negative review instead.
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