Hotel Helvetia

Food is terrible. Servers are slow, and grumpy. I ordered the pasta carbonara, the pasta was burnt black, and the sauce didn’t taste like anything, it also cost €16. The servers ar slow and don't speak any language other than italian. The only good thing about our dinner where the drinks. Dont come here!

We booked our stay at Hotel Helvetia through Steve Barron, Managing Director at Livigno Ski Holidays. The duration of our stay was from 7 January to 14 January 2023. The board basis was Bed & Breakfast. Although the accommodation/rooms were great and Hotel Helvetia is in a good location in the town, the food was horrific, tasteless and cold. The language barrier also made it difficult to communicate with them effectively. As an example, my family and I were supposed to check in at 15h00 on 7 January 2023. We arrived at 15h30, but the rooms still weren’t ready. On the morning of 8 January, my wife and I had slept in a bit late as we were tired after travelling for most of the day on 7 January. My wife is currently battling cancer and recently suffered a stroke, so one can imagine that all the travelling would exhaust her. When we had woken up and gone down for breakfast, we were told that we couldn’t get any food at the restaurant. Any other hotel would have given us the courtesy of a small prepared meal. Due to my wife’s condition, she needs to eat something before taking her medication. My family and I often travel to Livigno for holidays. I don’t judge a place by the problems, but rather how the establishment attempts to fix them. If the hotel could take some accountability for what was wrong during our stay, we may consider staying there again.

We had the most amazing stay for our skiing holiday. The restaurant was very accommodating at preparing simpler meals for our kids and the staff are so friendly. The location was excellent for ski-in-ski-out and it is right on the pedestrian zone for close access to restaurants and the shops. The rooms were very clean and the were serviced daily.