Hotel la Carolina

For a 4-star hotel with no revelations, no fridge, no kettle, air conditioning is not up to the task, no shampoos, lotions in the bathroom etc... But there was toilet paper wow, you can even hear the neighbor yawning in the rooms, the staff is very unpleasant, the pool is dirty, food for several days, it was relatively clean, we were robbed at the pool, the situation was very strange, the pool was empty, we went to the room for 15 minutes, the staff reacted very strangely, they didn't want to show the recordings from the For a 4-star hotel with no revelations, no fridge, no kettle, air conditioning is not up to the task, no shampoos, lotions in the bathroom etc... But there was toilet paper wow, you can even hear the neighbor yawning in the rooms, the staff is very unpleasant, the pool is dirty, food for several days, relatively clean, we were robbed at the pool, the situation was very strange, the pool was empty, we went to the room for 15 minutes, the staff reacted very strangely, they didn't want to show the recordings from the kFor a 4-star hotel with no revelations, no fridge, no kettle, air conditioning is not up to the task, no shampoos, lotions in the bathroom etc... But there was toilet paper, wow, you can even hear the neighbor's yawning in the rooms, the staff is very unpleasant, the pool is dirty, food for several days, relatively clean, we were robbed at the pool, the situation was very strange, the pool was empty, we went to the room for 15 minutes, the staff reacted very strangely, they didn't want to show the recordings from the poolFor a 4-star hotel with no revelations, no fridge, no kettle, air conditioning is not up to the task, no shampoos, lotions in the bathroom etc... But there was toilet paper, wow, you can even hear the neighbor's yawning in the rooms, the staff is very unpleasant, the pool is dirty, the food is several days, it was relatively clean, we were robbed at the pool, the situation was very strange, the pool was empty, we went to the room for 15 minutes, the staff reacted very strangely, they didn't want to show the recordings of the kamFor a 4-star hotel with no revelations, no fridge, no kettle, air conditioning is not up to the task, no shampoos, lotions in the bathroom etc... But there was toilet paper, wow, you can even hear the neighbor yawning in the rooms, the staff is very unpleasant, the pool is dirty, food for several days, relatively clean, we were robbed at the pool, the situation is very strange, the pool is empty, we went to the room for 15 minutes, the staff reacted very strangely, they didn't want to show the recordings from the kameFor a 4-star hotel with no revelations, no fridge, no kettle, air conditioning is not up to the task, no shampoos, lotions in the bathroom etc... But there was toilet paper, wow, you can even hear the neighbor yawning in the rooms, the staff is very unpleasant, the pool is dirty, food for several days, it was relatively clean, we were robbed at the pool, the situati

Huge disappointment. I am really not sure why this hotel is classed as a 4-star hotel, it is severely lacking in facilities and service. The rooms are very basic (no kettle, no mini fridge and barely working AC), they smell of dampness like an old church and the bathrooms have absolutely zero ventilation. Not to mention the fact that the walls are thin enough to hear a mouse squeak 3 rooms down from you, it's the first time I've had to purchase earplugs on a vacation. The breakfast buffet is poor, not very fresh nor warm. The pool had murky water and didn't seem to have been maintained well until we asked a member of staff about it and magically the water was clear and filtered the next day. And to top it off the service received by the staff was horrible. Super rude and un-interested by any questions or concerns raised. On the last day, I left some items at the pool to use the hotel's bathroom (all within the walls of the hotel's private, cctv'd property), upon returning back to the pool my stuff was gone. I had asked the receptionist on duty, because the reception faces the pool, if she had seen anything or maybe one of her colleagues was doing a clean up and moved the stuff. She told me she didn't see anything, I asked whether she or anyone on duty with her can check the camera just to figure out what happened. I was told that she cannot, only her boss who was unavailable or the police can. When I enquired further she told me to go to the police as she will not speak to me anymore and that it is my fault for leaving anything unattended on the hotel's PRIVATE property. The whole interaction was very upsetting because of how disregarded I was by the unfriendly staff. I would not recommend staying in this hotel.