The Fountain Hotel

Consistently clean and well-maintained rooms with daily cleaning. Convenient location near Tottenham Hotspur Stadium and central London. Friendly, helpful staff maintaining a smile and patience despite busyness.

Stayed at the Fountain for three nights. Due to home football match, accommodation was scare in the Tottenham area. This location was suitable for our needs. However, there is very little positive I could say for the property. It’s not a hotel as such; bedrooms attached to a large pub. No reception and no point of contact other than the bartender. Room on the first floor was small and cramped. Bed was very close to the ground and a small double at that. Bathroom had poor shower head, leaking/dripping tap and a blocked sink plug! On one morning there was no hot (or even warm) water. The cold shower definitely wakes one up!! On the second day the room was not made up and no fresh towels supplied. Stairways was steep with high risers on the steps. Corridors were very narrow; how this place gets a fire license from the local authority is baffling. Not recommended only as an absolute last resort.

Location: dirty and extremely unsafe. This place doesn't deserve to be called a hotel. Avoid it at all costs! I booked this hotel for three nights. The neighborhood is horrible, and the room and bathroom were filthy. There were yellow stains on the shower floor, and the bed sheets and towels looked very old. Fortunately, I brought my own bed sheets and towels. But that’s not all. Around 2 AM, I was jolted awake by the sound of someone throwing stones at my window and shouting, ‘Open the door! I brought you cake.' I was just shocked. Then, they broke in by smashing the glass on the front door, yelling in the corridor where my room was located right behind my door. I was utterly terrified and stayed behind my door and trying not to make any noise, waiting for the intruder to leave. The place itself is far from ideal, but I hadn’t planned to complain until this horrifying incident occurred. This is the worst hotel experience I’ve ever had. I was unsure if the person would return, which added to my distress. I have attached photos of the broken door taken the morning after the incident. It's unbelievable that the property management did not react until two days later with a short message saying "sorry about the inconvenience," as if such a life-threatening issue hadn't happened at all! This place doesn't deserve to be called a hotel! It is unbelievable that neither the hotel and nor the famous platform through which I booked are helping with my request for refund! After multiple calls and messages, still no refund whatsoever!