Guest User
September 26, 2024
I'am very disappointed with the service of the staff,when I arrived at the hotel the doorman was on the phone instead of greeting me and helping me,I laughed at him after he realized ande finally came to meet me I asked him something he didn't know of course after I get to the reception there were also two girls busy on there phones and laughing,then when I went to the room with the porter a blond boy was chewing gum and didn't say anything I entered to the room he didn't explain nothing about the room facilities and he felt my luggage I the middle of room without asking me where to put them,nothing compares to the hotel in knightsbridge