The Connaught, Maybourne Hotel Collection

My wife and I just spent 3 glorious nights at the Connaught hotel in Mayfair, London. Warning, please do not keep reading if you have plans to stay anywhere else. I have visited 30 countries. My family and I have traveled extensively at luxury hotels, and I have never written a review quite like this. This hotel is one of a kind, and I have been eager to write my review. I am currently at 35,000 feet on the way back to the states! This was a make up trip for back in March, when we actually flew from DC to half way over the Atlantic before we were turned around and sent back to DC due to a fire at Heathrow that closed the airport! Anyway, take 2! We arrived October 10th, after an overnight flight, arriving early at the hotel @ 8:30am. Our suite was not yet ready, but Paola, at the front desk, checked us in, welcomed us with class, and gave us a grand tour. Everything is manicured, and perfectly placed. We took a stroll round and about Regent street, and soon got a call that our Carlos Suite was available 4 hours prior to promised check in. We were escorted in to a bottle of champagne and welcome treats. Months prior, I had told reservations that my wife loved martinis, and enclosed was a nice note, and the Connaughts one and only book of martini recipes along with olives, lemon strips, and their "secret" martini mix to enjoy in our suite! Our suite was more like a small apartment, looking out onto the square. Every inch of it oozes comfort. The best way I can put it.... is that Everything just works at this hotel. it's hard to describe it. In our suite, the bathroom floors (and toilet seat!) are heated. The lighting is perfect throughout. The doors shut without making a sound (so much so that I had to check a few times). When staff says they will do something, it gets done quickly. Whether it was some extra milk to be placed in our mini bar for coffee, or for extra coffee to be delivered, when a staff member promises something, there is a confidence of completion. The shower pressure feels like a spa. Not a speck of dust anywhere. Luxury bedding. They wrap your power cords in mini leather straps each day! My wife took a bath each night. And she swears that the salt and soap came from the garden of eden. Take time to simply enjoy their iconic square flight of stairs, with museum like pieces of art on each landing. And the elevators feel like they were carved by a great artist. If you appreciate the small details of luxury, this hotel is for you. Each morning we enjoyed breakfast in the hotel restaurant, Jean-Georges. Luxurious, delicious, friendly, elegant and fun. Coffee, juice, and hash browns, and eggs, and fruit and ..... Thank you to Tatiana and Amy at the host stand, and Mate, and Adviola, and the others who took care of us. Besides having perfect poached eggs, and granola, and avocado toast, my favorite part was that you could actually get any picture you wanted, lazered onto your cappuccino, in cinnamon foam. No

Went for after tea and had a lovely experience. Good selection of tea and sweets, staff was friendly and the layout of the restaurant allows couples to feel more comfortable sitting next to each other.

Stayed here on route to France/Spain on a car trip. As usual the staff are more than exceptional with nothing being a bother. Parking is offered via concierge- who may I add are an asset to this hotel. The room this time was smaller - room 111 - but extremely well stocked. The sleep quality is out of this world with its luxurious huge bed. The bar is iconic and cocktails are a must. Breakfast is to behold let me tell you. Pricey for sure but incredibly indulgent for a now and then getaway. A perfect stat to our car journey

A Fabulous Stay: staff professionalism, quality of service, ideal location, restaurants, & friend's private event at the Maple Room. Personally I even enjoyed walking up and down the stairs to the room on the 5th floor.

An iconic Mayfair address with elegant rooms, a polished spa, and an award winning bar. Attentive yet discreet service and a perfect location for theatres and shopping timeless London luxury.

I booked a stay at The Connaught as a birthday gift for my husband and as a surprise for our upcoming anniversary. We used the hotel's airport transfer service, and it was good. Upon arrival, we were offered a tour of the hotel during check-in, but we were too tired to take it. We stayed in a Contemporary Deluxe room — spacious, modern, with an excellent bathroom, 2 big wardrobes, nice amenities and illumination, though the view was quite poor. In our room, we found a welcome note and a cake for my husband’s birthday, which was a lovely touch. The mattress was rather old, sagging in some areas, and the bed made noise. The TV also needs an upgrade — a smart TV would have been great. We had the continental breakfast every morning, usually just toast and croissants. The service was quite slow. We had pizza for dinner at Jean-Georges, which was excellent, and also visited the Coburg Bar, which we found very charming. We didn’t use the spa or the gym. The hotel is nice, though we didn’t find it particularly luxurious. It has good staff and the best location. Overall, it was a good experience, but not one we would repeat, as we feel the price is higher than the value it delivers.