Lak Serviced Apartments

Stayed here for past 2 years for a week - this being my 3rd year for a week. Upstairs neighbour was moving furniture at 11.30pm / midnight and slamming doors. Room was not cleaned even though I paid £250 / night for 6 nights. Last year room was cleaned once every 3 nights. The bins were emptied on a daily basis but during one day, whilst I was in the flat, the cleaner had knocked on the door but I did not hear her. Cleaner walked into the flat without apologising and behaved as if it were my fault that I had not heard her knock on the door. On the last day cleaner knocked on the door at 9am whilst I was in the shower. I answered the door and cleaner wanted to know when I was leaving as she needed to clean the room since I was checking out. I told her that I was legally within my right to check out at 11am. Cleaner looked at me disapprovimgly. In any case, I checked out at 9.30am. Attitude of the cleaning staff is unacceptable towards paying guests. Taking the above into consideration, I am tempted to stay elsewhere next year durning week's stay in London at Christmas.

My wife and I had a four night stay here. We had a 2 bedroom apartment but felt it would be a little crowded with 4 people. The rooms are not large and with luggage you would be cramped in the rooms. The apartment was well set up otherwise and the beds were comfortable. It is suitably located near the underground and other transport.