The Whitechapel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in London

The Whitechapel

Opened in 2024
49-53 New Road, Tower Hamlets, London, Greater London, United Kingdom
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A stay at The Whitechapel places you in the heart of London, a 4-minute drive from Tower Bridge and 10 minutes from London Eye. This hotel is 3.3 mi (5.4 km) from Trafalgar Square and 3.4 mi (5.4 km) from London Stadium.Show More
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hotel overview picture
Amenities
Multi-function room
24-hour front desk
Smoke detector
Fire extinguisher
All Amenities
Property Description
A stay at The Whitechapel places you in the heart of London, a 4-minute drive from Tower Bridge and 10 minutes from London Eye. This hotel is 3.3 mi (5.4 km) from Trafalgar Square and 3.4 mi (5.4 km) from London Stadium.
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3.8/5
Good
Good service - conveniently located - walking distance to the City
All 19 Reviews
Surroundings
Metro: Whitechapel
(420m)
Metro: Shadwell
(860m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Double Room
13

Deluxe Double Room

1 King bed
35m² | Floor: 4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Triple Room
15

Triple Room

1 Single bed and 1 Queen bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Classic Double Room
9

Classic Double Room

1 Double bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deluxe Twin Room
8

Deluxe Twin Room

2 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Superior Twin Room
5

Superior Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Small Double
5

Small Double

1 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Shower
Room Details
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Superior Double Room
13

Superior Double Room

1 Queen bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews

3.8/5
Good
19 reviews
Verified Reviews
  • Cleanliness3.9
  • Amenities3.7
  • Location3.8
  • Service3.8
Average for similar properties in London
Most Mentioned
AI Summary
The staff is friendly, helpful, and welcoming, providing support. Convenient location near Whitechapel tube station offers easy access to attractions and a peaceful environment.
S‍e‍r‍y‍o‍g‍a
January 21, 2025
Good service - conveniently located - walking distance to the City
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 18, 2025
Enjoyed my stay here. Lots of restaurants in the area if you wanted to grab a bite.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 4, 2025
Perfect clean and tidy Aylin on reception was very helpful
S‍e‍ñ‍o‍r‍H‍o‍t‍e‍l
September 28, 2024
Not the biggest room, but clean and tidy. Location just 5mins from Whitechapel tube. Friendly and helpful staff. Convenient for where we needed to be in the east end.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 14, 2025
Clean and sanitary good service
Original TextTranslation provided by Google
D‍a‍v‍i‍d‍ ‍M
April 3, 2025
The Hotel was very clean, well located, with very attentive staff such as Aylin. Would recommend to anyone who is looking for an affordable, nice, hotel that is a short tube stop to both the Excel Centre and City Centre. We recently exhibited at the Excel Centre and staying at the Whitechapel helped optimise our experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 14, 2025
Room was a little to little but the guy at the reception was very kind and helpful. He gave us a hole explanation. With tips and tricks on how to visit londen. And get the good deals in the touristic atractions. Adam was a very helpful and kind man.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 13, 2024
DO NOT STAY AT THIS HOTEL. I would rather spend a night in jail than this place. Upon arrival I was already alarmed as the neighborhood is terrible… perhaps one of the worst in London, but there is so much more… We arrived and the doors to the hotel were wide open but there was no security or receptionist present (keep in mind it’s a terrible neighborhood so anybody could have access to the “hotel”). From there we waited for 45 mins and no receptionist arrived. All while there was luggage from other customers being stored beside the front desk and nobody was watching it… anybody could have walked in and stole the luggage. Next the hotel was half under construction and no one told us, but this doesn’t even scratch the surface of issues. Next we had NO HOT WATER!!!! To which the hotel manager tried convincing me that it wasn’t a big deal… what a joke! The next option was to have contractors come work in my room the next day to try to fix the issue. Having had watches and cameras stolen from hotels before, there was no way I was going to allow hotel contractors (not even hotel staff) have access to my room and goods while I was out for the day. At this point I asked for a refund so I could just go book another hotel. TO WHICH THEY DENIED AND MADE VERY THREATENED GESTURES. At this point I felt so unsafe that I booked another hotel. But that’s not where it ends…. I requested a receipt or any proof that I was checking out early and they refused to provide any paperwork… even a simple receipt. Is it even legal to deny a receipt?? Now I am in a battle with them and my credit card to dispute the charge. Please do yourself a favor and DO NOT BOOK HERE.

Services & Amenities

More Amenities
Parking
Front Desk Services
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £100.00 (approx. AED 488.03) is charged.
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2024
  • Number of Rooms: 28
A stay at The Whitechapel places you in the heart of London, a 4-minute drive from Tower Bridge and 10 minutes from London Eye. This hotel is 3.3 mi (5.4 km) from Trafalgar Square and 3.4 mi (5.4 km) from London Stadium.

Make use of convenient amenities, which include tour/ticket assistance and a reception hall.

Featured amenities include luggage storage and an elevator.

Make yourself at home in one of the 28 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and electric kettles, and housekeeping is provided weekly.

Frequently Asked Questions

What are the check-in and check-out times at The Whitechapel?

The check-in time at The Whitechapel is 14:00-23:00 and the check-out time is 11:00.

Are pets allowed at The Whitechapel?

No, pets are not allowed at The Whitechapel.

Does The Whitechapel provide breakfast?

No, The Whitechapel doesn't provide breakfast.

How much does it cost to stay at The Whitechapel?

Prices at The Whitechapel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to The Whitechapel?

The closest airport is London City Airport, and it is about 20 mins from hotel by car (9.5 km).

What is the cancellation policy for The Whitechapel?

The cancellation policy for The Whitechapel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportHeathrow Airport
Distance to Airport34.34KM
Nearest Train StationShadwell
Distance to Train Station0.86KM
Nearest Subway StationWhitechapel
Distance to Subway Station0.42KM
Average Price FromAED1403
Hotel Star Rating3