Rosewood London

Great location, great service and attentive staff. Will recommend

Excellent and beautiful hotel to stay , except for the service , there are rooms to improve . Stay at other 5 star luxury hotel before , it could be better .

Stayed for 7 days, we came quite late the day of arrival. We asked for a late check-out of 2-3 hours, given our flight time in late afternoon, for like 3 times with instant rejection stating that the hotel is full, which is not the case at all when you see the amount of ppl staying there. The blonde haired lady at the reception have not even bothered to accommodate our request and kept on doing whatever she is doing. At least you can pretend to do your best similar to high-end hotel personnel in other hotels in London. In that sense it is overpriced for the service received, and the condition of the rooms, although the overall facilities are good at the hotel. I do not think we would choose this hotel again, not worth it at all and better located hotels are available in central London for similar price points.

It was good stay, they upgraded our room to executive one

Excellent service at check in. The rooms are spacious and luxurious. Desk staff helped me to book restaurants and the on site bar is excellent

This is a great hotel to choose from definitely one of the top-notch in service. I took my mom stay at this hotel for one week we have arrived in the very early morning hotel has arranged early check-in at 9:30 AM accommodating my 80 year old mom, which is very heartwarming. This hotel has the style , the design and history, as well as the best service all in one. At night time I have requested to add a blanket for my mom as she feel a little cold the housekeeping brought a blanket that was pre-warmed up. They really pay attention to details in service. I highly recommend this hotel to anybody who loves rich history, as well as beautiful artsy designs. After I stayed at this hotel, I think will never possible. I will always put a rosewood hotel as my top choice.