Premier Inn East Midlands Airport

Stayed before a business meeting in Nottingham, rooms are new since the last time I was here , Booked a table with Vicki on Reception for an evening meal , meal was nice think i might book a meal deal for the next time I stay , Staff are always willing to help if I have any questions.

Lovely stay at premier inn east midlands airport, rooms are lovely, restaurant a bit dated and staff particularly Vicki rushed off her feet! She did the best she could and was was very apologetic for the wait on our food, will definitely stay again before jetting off on out jolly’s

Hotel Nice - Food Awful -Pay Extra for Parking Had dinner around 20:30, food was warm at best. Assume they don't want to serve hot food in case some one burns their tongue and sues. Breakfast was really bad. Every item tasted the same, which was unfortunate as that taste was "dirty oven". Paying to park to stay at a hotel you are already paying a premium to stay at is not good, in my opinion. Room nice and clean. Most staff really nice too.

Despite having confirmation from the Third party booking company I have had to pay an additional fee for parking. Breakfast also is not included which is not what my booking email says. While this is not the fault of the staff here, they are just not helpful at all and I will need to sort this out online. The room I am in appears to have been renovated recently, however the drains stink. I have complained to reception, who claim there are no other rooms available, judging from the car park I doubt this, There’s no apology and I am told no complaints process either. Luckily I am leaving very early tomorrow, as after only 2 hours I am feeling extremely unwell due to the smell. Luckily the windows open. On a brighter note the service from Vicki in the restaurant has been excellent, she is a credit to the hotel, apparently running the restaurant very effectively on her own.

I stayed here for a week while working in the area. I upgraded to a Premier Room and took advantage of the meal deal (ie breakfast and 2 course evening meal and drink for £30 per day). There are a lot of things that are good about the hotel and some fairly obvious areas for improvement My own exerience was coloured by a specific set of circumstances, that you'd hope might not be an issue for everyone, but were nonetheless not handled to my satisfaction. The room was to a good spec. I did feel the upgrade was worth the extra. There was a small fridge and a nespresso machine in the room. Noise disturbance from within the hotel was negligible. Temperature was easy to control. The bed was comfortable and it was clean. I did not choose to have my room serviced during my stay, but that option was available. The front desk staff were mostly very friendly and polite, and check in/out was quick and efficient. Parking comes at an extra charge of £7/day which isn't too bad for an airport hotel. The meal deal is actually pretty good value for money and ultra convenient if you're there with work. Breakfast is self service for drinks and continental and table service for a cooked breakfast. You tell your server what you want (e.g, 2 sausages, 2 bacon, 1 hash brown, 1 black pudding etc) and it comes to you fairly quickly. Mine always came well cooked, apart from overcooked bacon on one day (a very small thing). The evening meal menu is a standard pub grub selection of fish and chips, scampi, lasagne etc. Some items (mixed grill, steak) you had to pay a £1/2 supplement for if you wanted them on the meal deal. Plus you could choose from a limited number of drinks within the meal deal option. I'd say the meals were closer to cafeteria standard rather than restaurant standard. Perfectly edible and palatable, convenient, but if you took your partner here for a birthday meal, it would probably be the last birthday you spent together. The staff in the restaurant were very efficient. Run off their feet to the extent it was sometimes hard to watch. I think they may have been short staffed, and ideally would have wanted 2 or more people running in and out of the kitchen rather than one. Especially given that one staff member on restaurant duty on 2 nights was heavily pregnant. The specific problem I had was the repeated fire alarms and evacuations on my first 2 nights. MIdnight on night 1 (involving a full evac into the car park) and three times on night 2, 1930 (no evacuation) 1940 (no evacuation) 2000 (full evacuation, fire brigade attended) and 2200 (no evacuation). Obviously this affected my peaceful night's rest and I decided to put their guarantee to the test. They declined to honour it on the grounds the H&S and alarms were excluded. On the one hand, I could accept that, if they had been H&S issues, but the repeated nature of the alarms, and the fact the blue lights only turned up on one occasion, and each event was not handled in the same way, makes me more

Great hotel, friendly staff, we had a premier room which are really nice and great facilities. What impressed me a lot was in the public toilets in the bar area they supply ladies products free of charge which I think is great, thank you 😁 why don't more hotels do this.