Hotel Im Schulhaus

As far as the cancellation conditions and the handling of cancellations due to illness are concerned, I have never encountered anything like this in more than 100 different group trips/conferences that I have organized in around 25 years. Here, a 6-week notice period applies before the arrival date, after which 90% of the room price is due. This is also handled consistently, without any ifs and buts. It is all stated in the booking confirmation and there is also a reference to travel cancellation insurance. So far, I have not experienced a hotel not showing understanding and treating the cancellation due to illness as a goodwill gesture. On one occasion, the cancellation fee had to be paid, but the couple who had to cancel received a voucher. But the request for a voucher was also rejected here. I actually wanted to hold a specialist conference in the hotel next year. However, as these always result in short-term cancellations due to operational reasons, I will not be able to make any room reservations/bookings here. It's a shame, because the hotel itself has good conditions. I can only recommend that all future guests take out travel cancellation insurance, otherwise they will incur high cancellation fees.

A hotel with very good facilities, a perfect breakfast, and very friendly breakfast staff. But the note I have given is due exclusively to the attention of the lady who checked us in at the hotel on October 5th at 6pm. I have to point out that we do not know German and we speak English, but at a low level. We only asked her if she could help us reserve a table in a restaurant, which she refused, telling us to make the reservation directly. We explained our lack of knowledge of the language and she repeated that we should make the reservation directly. All of this with a false smile, which showed distance and lack of kindness. In no hotel have I seen so little willingness to help me, with an already ********* false smile.

Das Hotel führt freiwillig den bundesweit abgeschafften Maskenzwang in geschlossenen Räumen fort und zwingt auch seine Gäste dazu. Eine Info im Zimmer besagt zudem, "aufgrund der aktuellen Situation führen wir keine tägliche Zimmer-Reinigung durch." Personal ansonsten freundlich und hilfsbereit.

Herzlicher Empfang nach einer 28 km Wanderung bei 37 grad im Schatten, mit einem gekühlten Waschlappen, umwerfend… Sehr gepflegtes herzliches Hotel, klimatisiert, Getränkekühlschrank, und ein tolles Frühstücksbüffet. Alles ist sauber und gepflegt dabei modern und aufgeschlossen.