Top 5-Star Hotels in Lubumbashi

Horrible Experience From the time I reached the hotel took my suitcase to the reception, the lady had no clue that how much am paying as I used my 12000 points. The lady was rude telling me let me do my work when I heard her saying the accounts to charge me full amount and I interrupted her correcting her to charge less because they were points. My welcome message was addressed to a different name! The room had mosquitoes and cobwebs and not at all clean. Breakfast staff were least bothered - asked English breakfast tea they said they do not have - so I went back upstairs to my room and took it from the room and showed them here it is to which he was less bothered. This place is falling apart and thank god the new Novotel is opening soon!

Ive stayed in this hotel on 18 Nov 2022 for 1 night. Check-out should be at 12h00. I've done the checkout at 12h30 and for my surprise I was informed that I already had missed my check out time and I should pay extra half night. On the end had to pay for 1 night and half night for extra 30 min. I've requested to my company to move me to different hotel. This type of behavior from hotel management is totally unacceptable. As an Aircrew, traveling in many countries, this was the first time I was charged half day for 30 min overstayed after check out time.

A stay at Upemba Hôtel places you in the heart of Lubumbashi, a 2-minute drive from Lubumbashi Zoological Park and 6 minutes from Lubumbashi Golf Club. This luxury hotel is 3.7 mi (5.9 km) from Frederic Kibassa Maliba Stadium.Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a 24-hour health club and an outdoor pool. Additional features at this Beaux Arts hotel include complimentary wireless internet access, a hair salon, and wedding services.Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and 3 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A shuttle from the airport to the hotel is complimentary (available 24 hours).Treat yourself to a stay in one of the 80 individually furnished guestrooms, featuring heated floors and flat-screen televisions. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Khách sạn sạch sẽ, an toàn, nằm trong TOP khách sạn an toàn tại Conggo, tuy nhiên phòng tắm không có vận dụng cá nhân như bàn chải đánh răng, kem đánh răng, lược chải đầu. Khách sạn hay bị cắt điện đột ngột do mạng lưới điện tại Conggo, thời giam cắt điện chỉ một vài phút, nên không quá bất tiện. Bữa ăn sáng chủ yếu cho khẩu vị người châu Âu và Châu Phi.

The rooms are simple, hygienic, have wifi and mini bar. The housekeeping needs improvement of staff guest handling. Food in restaurant is good, except dessert & Chinese. Buffet breakfast was good. TV channels need upgrading. Overall comfortable stay.