Guest User
July 15, 2023
There was hair under the pillow, and I don't know if the bed sheets had been changed. There were actually spiders on the bed. The floor creaked when walking on it. 
The most disappointing thing is that I booked two rooms and paid extra for one of them to be a family room. When I checked in, I saw a bar behind me and asked the front desk if there would be any noise at night that would affect my sleep. The two people at the front desk categorically said that the lack of recent performances would not affect it. As a result, the bar played drums and made noise for several hours in the middle of the night. Parents and children stayed in this parent-child room and were woken up by various noises throughout the night. I asked the front desk the next day and was told that there would be no performance, but there would be rehearsals... Does that mean who told us not to come out and report the situation to the front desk... In the middle of the night and early in the morning, we still had to ask the residents to report the situation? Are you aware of the noise reported by other customers? My upbringing taught me not to talk nonsense and curse people casually. Don't scold me, I did it, nonsense. These two front desk ladies really did it flawlessly! Could it be that the purpose of front desk training is to frustrate guests? It has nothing to do with them and is just talking nonsense.
Everyone needs a good sleep when traveling or working! It is recommended that other friends check the surrounding environment before checking in and do not listen to the front desk. Or don't want this so-called Internet celebrity hotel. The star-rated ones are more reassuring.
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