Guest User
February 7, 2025
Facilities: The decoration and sanitary facilities are relatively old. When checking in, the front desk gave two tips: first, the air conditioner should be turned on at 22 degrees, otherwise the outdoor unit will not work due to frost; second, a line of water should be left at the tap at night, otherwise the water pipe may freeze and break the next day. In addition, we were verbally reminded to take a shower early, otherwise the hot water would not be very hot, etc. At first I thought it might be like this everywhere on the mountain (because there was such a guiding sentence in the warm reminder), but then I thought carefully that it should not be possible for all hotels on the mountain to be like this (in fact, we did not need to pay attention to these problems at all when we changed hotels the next day), and coupled with the feeling that the interior decoration was outdated, it can be inferred that the air conditioning, hot water, faucets, etc. were all problems caused by the low cost during decoration - in fact, after we stayed for one night, the child caught a cold, and an adult traveling with us also caught a cold. Facts speak louder than words. This hotel is too cold and has poor facilities. Stay away from it.
Dining: There are not many types of breakfast, and the ambient lighting is not enough, so it is dark in my impression. Second, it seemed that a new person came to the job of frying eggs and he was learning while frying eggs for customers. I just said that it is impossible to get training before taking up the job? Makes me feel unprofessional. Thirdly, the breakfast server had a bad attitude. I asked if there were any take-away boxes. He said lightly, "No." I said, "My child is sick and I need to pack up." He said nothing else, and then seemed to add, "Originally it is not possible." In this situation, no one took the initiative to show concern~ Then another waitress watched me using the toaster, and when she saw that I didn't know how to use it, she kept talking to me from a distance, saying things like "Put it in and don't move, the bottom will come out in a while" and "The bottom has already come out". Well, I was criticized for being stupid, so the other person might not think of himself as a waiter, but accidentally became a hermaphrodite teacher? Fourthly, maybe the breakfast was unhygienic. After eating the breakfast noodles, my two adults and I felt uncomfortable in our stomachs and had diarrhea that day.
Front desk service: I have to say that the service attitude of the girls and brothers at the front desk is pretty good. There is a cable car shuttle service, and it is 600 meters away from Ruqin Lake. But other hotels can also achieve these. So overall, limited by the hotel's hardware facilities, I don't recommend it. I recommend to the boss: redecorate it, train the restaurant waiters, etc., and replace the people who need to be replaced.
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