Sunrise Beach

It was our first time visit in Maldives and literally we were fascinated with the breathtaking views with sunny beaches, colorful water, nature and with diversified foods. We lived at Mafushi for few days among which Sunrise Beach and Spa was one of the best place to stay. We really enjoyed their food variety and accommodation. Especially staff Ms. Ayswariya was amazing ! She was always smiling. Served us even out of the box to avail best options to explore different water activities and private islands visits. We will highly recommend her services.

I rarely leave negative reviews, but our experience at this hotel was quite frustrating and disappointing. We requested room cleaning early in the morning before breakfast, followed up again after lunch, and even checked in the evening — only to be told by the housekeeping staff that they were done for the day and couldn’t clean the room. It was unacceptable, especially when the request was made multiple times well in advance. Another major issue was simply trying to get drinking water. We called more than five times requesting bottles, and after repeated delays, we were finally told to go outside and refill our bottles from a public dispenser. For a hotel, this is extremely poor service. Additionally, we had booked another room for our friends. They requested an iron as we were on a tight schedule, but despite several calls, no one responded. Eventually, I had to go all the way to the reception myself just to get basic assistance. To top it all off, our experience at the restaurant wasn’t any better. The staff kept us waiting for a long time and didn’t even offer water while we were seated. Overall, the hotel fell short on basic hospitality standards. I hope the management takes these concerns seriously and improves the service quality, because the potential is there — but the execution was sadly lacking during our stay.

The staff refused to resolve the issue with the room (it is impossible to be there due to the ongoing construction). The photo shows a view from the room directly onto the construction site, we were disappointed. It is impossible to sleep during the day, the workers are constantly drilling grooves into the walls with a hammer drill. The rooms are damp, so bedbugs are frequent guests here.

It’s situated at the calm & quiet part of Maafushi. Very basic hotel which offers a little facilities to the visitors. We booked city view room for one night with buffet dinner & breakfast. The room & balcony were large but bathroom was little bit uncomfortable. There is no lift in this hotel & doesn’t provide basic toiletries like toothbrush, paste, comb, sanitary bag, shower gel & lotion. It’s an over priced hotel compared to the facilities they offer. Staffs are cordial but not well trained to handle the visitors from around the world. Buffet breakfast & buffet dinner were served with very basic items. Only delicious item was the grilled fish. View from the balcony is good, but not great. Tour packages are not arranged regularly as they don’t have minimum number of visitors. The construction activities all around the hotel don’t make any visitor to enjoy the stay.

The staff was not helpful, never smiling or greeting . Specially the guy with curly hairs. We booked speed boat for airport drop off , and he said walk until boat with luggages. Room size was ok, but bed not soft and difficult to sleep, towels old. Food and breakfast not nice. No elevator.Stairs dirty . I don’t recommend this hotel to anyone.

We communicated to the hotel 25 days in advance that we are traveling with a 3 year old kid and yet they gave us a forth floor room and there are no lifts, so they expect us to climb to forth floor all the time with a 3 year old. There is no empathy in the way they communicate us especially the lady at the reception. So cold. Worst hotel experience..the floors are sticky even after they are done mopping..food served has no taste.. please do not book breakfast with them.