Family-friendly Hotels in Macau

This was a very nice stay away from main Casino district (Taipa) in Macau, and we (as a family) loved it. Let me give you few bullets 1. After booking, I send email to hotel, but there was no reply for 48 hours. 2. when enquired through Trip.com, though the booking was with Club Millesime, the first answer was no access to Longue. When enquired again, Longue access was confirmed (sound like they obliged). 3. Reaching Hotel by taxi (from HZMB port) is appx 30 minutes taxi ride (120 HKD) - on reaching hotel, we found they have bus from the port every 30 minuets - details missing on their website. 4. Check-in experience was good, no delay, no unnecessary question. 5. Pleasent surprise was level of English-speaking staff at hotel. we always found someone to talk to and find required information. 6. Club Millesime (Longue - L17) available for food three times a day - Afternoon High tea, Late evening Happy Hours and morning Breakfast. Though the food options are limited (specially for Vegetarian people), we found the place enjoyable. 7. We explored the old city (opposite to hotel) in afternoon, and it was wonderful experience. we went to Fort and Wall and possibly best narrow streets in the world. 8. Rooms were good, comfortable sleep, nice TV options (TV speakers were bad while watching movie). 9. Sofitel is working hard on Environmental stuff, you can see it everywhere in room. No water bottle, no plastic, no loose item for tooth paste, lotion, shampoo, comb etc. 10. Morning breakfast (at L6) was good, good spread and many items were fresh. During holiday period, you may need to way for some time. There were a few vegetarian options for breakfast. 11. Checkout process was very easy. 12. I couldn't experience fitness center, swimming pool and restaurant due to other priorities. check few photos (room details for more information.

Love this hotel so so much! Highly recommend this hotel in Macau! ”Attention to details” is always what I looking for, as a person working in the hospitality industry for years. Through every small thing, you can tell so much effort that this hotel’s whole team put into it. I was attending an event last weekend with my workmates. We had a very tight schedule, we don't need too much entertainment in the hotel, I was looking for an accommodation that we could work and relax at the same time, so I booked Aytyzen Grand Lapa. There's no disappointment found. The front desk staff warmly greeted us and introduced the hotel facilities in details, very gentle tone to reminds me should enjoy the moment in this gorgeous place. The room is beautiful, clean and neat. The washroom amenities are well chosen, the aroma is pleasant and the texture is pleasant high quality which really enhance the whole experience of the room. The location is good too, the neighbourhood is quiet and safe. Walking distance 12 mins to reach the attraction Guan Yin Statue Macau. Enjoy having an easy walk after dinner from hotel. Next day, we called housekeeper in the morning to refill the coffee mate, the housekeeping lady approached with smile and asked if we need anything else. I had a very good sleep with comfy environment, bed is good, temperature is perfect, lighting is just right. Enjoyed watching the street with my coffee, nice view from the room. The other thing I was looking forward is the swimming pool! It looks beautiful in the photos, and it truly is!My colleague could swim in the morning then got refresh, this is like a bonus in a business trip. Visited the cake shop after we checked out, the cakes looks amazing, and I really like they have Macau themed pastry - Bolo Fios de Ovos. We enjoyed the stating and definitely will come back next time!

Celebrated my birthday yesterday and the hotel staffs were very friendly. The FO staff Stanley provided an incredible service with the room upgrade and late checkout. It has always been a pleasant and comfortable stay at Roosevelt.

I had hoped to try the 8-wheel experience, but unfortunately, it was unavailable during our check-in. While the check-in process took a little longer than expected, the staff made a real effort to accommodate my request for a higher room and informed me when it was ready. I was delighted with the celebrity room they assigned, which offered a fantastic view of the 8-wheel – truly awesome! The room was clean and bed was very comfortable. Travelling with a young child, I appreciated the thoughtful touch of the friendly room attendant, who sent over kids' amenities and a bathrobe. The room also provided complimentary items like drinks, cup noodles, and snacks from the mini bar, which added to the comfort of our stay. Although our stay was just for one night, we truly enjoyed it and will definitely be returning for a longer stay next time. I’m especially looking forward to visiting the casino on the ground floor, conveniently located right next to the lift lobby!

We had a wonderful stay at the Parisian Macau! From the moment we arrived, the staff made us feel welcome and even offered to upgrade our room, which was a delightful surprise. The highlight of our trip was the lovely cake provided for my wife's birthday—it was not only beautifully presented but also absolutely delicious! The hotel perfectly captures the essence of Paris, with a stunning replica of the Eiffel Tower that we could admire from our room. The Parisian-inspired interior art and charming shops added to the immersive experience, making us feel as if we were strolling through the streets of Paris.  The services were exceptional, especially the option to leave our bags for 24 hours while we explored the city. This made our touring experience so much more leisurely and enjoyable, allowing us to soak in all the sights without the hassle of carrying our belongings. The restaurants at the hotel were fantastic, offering a diverse range of delectable dishes that catered to all tastes. Overall, our stay was incredibly comfortable and memorable. We can’t wait to return! Highly recommend it for anyone looking for a lovely getaway!

The noise from the upper room was loud especially someone dragged the heavy chair in the bathroom at night heard just like right next to you. And also hotel is very noisy when it closes. 😳 The western breakfast at Imperial had a Chinese flavor. It didn't seem like it was worth the money. The coffee in the room was totally a disaster. It was unpleasant to drink instant coffee in a 5 star hotel. There isn't any discounts or smthg for hotel guests in children's playground at Venetian street. The pool was very nice with warm water. Front desks and staffs were kindly and professional. I would never stay Venetian again. :(

You can forget about early checkin. Could only preregister strictly after 1230pm and had to come back for room key collection from 3pm onwards. The hotel requires 1000HKD for room deposit. We requested for twin beds but was informed there would be additional charges unlike other establishments who not only accommodated to our requests but they also did their best to make our stay memorable. Honestly we expected better service for the price paid. Wouldn’t consider staying here again when we could get better service elsewhere.

Great but need improvement Pros: Rooms are very spacious beautiful and quiet, plenty of electric sockets and USB plugs. Very strong water pressure and anti slip floor good for family or elderly, breakfast has a large selection and worth it. The hotel provides a free shuttle bus to various places, and there is a shopping mall and many restaurants inside the hotel. Check out very convenient just drop one your room key into a box and one key insert into scanning machine. Cons: Some areas are not clean properly, below the sofa there are a few pieces of tissue left by previous guests which are actually easy to spot but somehow HK missed it. Check in although smooth but staff seems to lack welcome attitude and lack initiative to provide details except you are asking, and location is a bit far for tourist spots. I requested a room with a garden view but got a room facing a street with a dirty glass window, I was a bit disappointed but understable. Overall GLP is a very well maintained hotel, and of course we would be happy to stay again in the future.

I stayed at the Grand Hyatt several times before the pandemic, and I still remember the spacious room and bathroom fondly. So, I decided to return for a birthday celebration. The service provided by Mavis was exceptional. She took the time to explain the different travel options and highlight the tourist sites in the area. Mavis personally walked us to our room, which was beautifully prepared with birthday decorations, and she arranged for a cake to be delivered later. Her kindness and sincerity truly stood out, and we felt the warmth of her service throughout our stay.

Amazing space for a couple. They have deposit rules which they pay back on the past day of your stay. The room offers water, drinks and delicious cookies for free. All amenities are free and best part is they have proper rules that you have to show your key downstairs again on the next day so restart as of how many days you have booked for security reasons.