Family Friendly Hotels in Macau

Staff are super nice, I ordered 3 bottles of water they brought me 6, requested for another “duck” gift as the original one in the room was little damaged…they all brought these things to the room using a tray to serve. And a birthday cake to delight us… The room is spacious if you usually stayed in basic room type of other hotel, I think it can accommodate 1 or 1.5 more king size bed Credits to staff during checkin, room service, even the staff at lift saying goodbye when checkout

As a solo traveller, I am satisfied with the courteous and attentive service provided by members of the staff in Four Seasons. They assisted me and gave me practical suggestions cordially. They asked for my comments and followed without delay. They gave me feed back as soon as possible. The various international cuisines provided in the morning breakfast were unique and attractive. I was exhilarated to see the Teppanyaki ice cream 😍！ I ordered one with my own choice of toppings, yum! If you have a sweet tooth, you will be gratified to see various desserts provided. Moreover, a waiter from time to time came to our tables and surprised dinners with limited unique, skillfully crafted dim sums. As a female traveller, the hygiene in the toilet in my room is a vital concern. I was satisfied to find the second roll of toilet paper covered with a decent cover so that it would not be contaminated in exposure to the toilet. Apart from the towels placed outside the bathroom/ bath tub, it was thoughtful that towels were placed beside the beds. It will be more comfortable n healthy to dry feet thoroughly before going to bed. Surely, the view, the decorations, the seasonal flower arrangements and the facilities in this renowned prestigious hotel were impeccable as I expected.

An amazing place to stay. We went to the show of the dancing Water. Super easy and nice to go up after the show. Pool, hot tub and views were amazing

I recently had the pleasure of staying at the Mandarin Oriental Hotel in Macau, and I must say, it was an exceptional experience from start to finish. First and foremost, the staff truly made our stay memorable. Michelle, in particular, was outstanding. Her attentiveness and genuine care for our needs enhanced our experience significantly. She went above and beyond to ensure we felt welcomed and comfortable throughout our visit. One of the lovely surprises during our stay was the thoughtful thank-you card and a little gift for my bambino. It was such a heartwarming gesture that made us feel special and appreciated, adding a personal touch that we will always remember. We also indulged in the afternoon tea service in our room, which was set up beautifully. The atmosphere was both nice and romantic, creating the perfect backdrop for our tea time. The staff who organized this were incredibly thoughtful, ensuring that every detail was just right. The room itself was a haven of comfort. It was not only beautifully appointed, but the view was absolutely breathtaking. Waking up to such stunning scenery in the morning was a highlight of our stay. Lastly, the hotel's location is incredibly convenient. It is within walking distance of local restaurants and parks, making it easy for us to explore the area and find fun activities for our child to enjoy. However, the only downside I noticed was that some of the cutlery, specifically the knives and forks, seemed a bit old and worn out. While the overall dining experience was delightful, a refresh of these items could elevate the dining experience even further. Overall, my stay at the Mandarin Oriental Hotel Macau was nothing short of fantastic. I highly recommend this hotel to anyone looking for a luxurious and memorable experience. Thank you, Mandarin Oriental, for an unforgettable vacation!

I had a not so good experience staying at this hotel. I arrived around 3:15pm and the room was still not ready. Front desk staff told us that we still need to wait another 45 minutes or so, and offered us free welcome drinks at the lounge beside, well that’s the least they could do when check-in time was supposed to be at 3:00pm. I requested higher floors and they only gave me a room on the 17th floor, and there are like 30+ floors. They told me that’s the only room available, I’m disappointed in that as I have booked my room a few days ago and waited so long at checkin. I requested a non-smoking room, but when I entered the room there was a pungent smell of cigarette smoking. I immediately contact front desk and requested a room change but they refused and told me that’s the only room they have available (would that be possible in such a big hotel?). The hotel just brought an air purifier, which only kill germs but does not deodorize, and we had to face with the smell of cigarettes during our stay. In general the room was spacious and had modern design, just not too practical. The bathroom is large but the shower and the bathtub is very far separated, which is very inconvenient after a bath to walk all the way to the shower when you’re all wet. They also have an electric toilet, but the toilet board itself is very small, I wonder how a tall foreigner can sit on it? One thing I would like to compliment is that the welcome fruits are very fresh and there are many snacks to choose from. The indoor pools is not up to standard as it is relatively small in size, only good for children to play, and also they only had a few chairs for swimmers to use. The hotel is far from the main area of the studio city centre, we had walk quite a bit to the main area where all the shops and restaurants are. The entrance is “enclosed” but building besides, so feeling much isolated when entering from the front entrance.

Huge rooms with huge beds. Everything is available upon calling room service. They r generous with their bottled water and will bring cables and pillows when requested. The hotel had a Qube kids club where my kids had a lot of fun. Convenient with free shuttle services. Wish the hotel pillows weren’t so soft, technically no neck support for sleep at all. We enjoyed team labs super nature in the Venetian hotel.

The family had a wonderful stay at the Parisian. It's super convenient, and had an amazing swimming pool and playhouse (both indoor and outdoor) for children to play in. They upgraded our room to one facing the Eiffel Tower and it was a gorgeous view indeed. Would definitely stay again.

Room was great and the decoration is superb. My wife and I really enjoyed the room. Big thanks to housekeeping for very good service and granting all of my request. However I felt a bit annoying when I arrived at the lobby during my check in process. I work for night shift and after work I had to prepare everything to surprise my wife for our anniversary. My struggles and sleepless night is unexplainable. When I came to lobby there’s a long queue for check in then when it’s my turn the receptionist didn’t want to continue my check in process since I don’t bring my passport with me, I only have my bluecard and a picture of my passport. Still he didn’t want to accept. I hope he could’ve make atleast consideration. Imagine that I would have to go back again and again and again. I felt so exhausted, tired and annoyed. Hopefully you can do better next time. But also thanks to the Filipino guy in the reception for showing empathy and kind gesture. If you were not there at that time i dont know what to feel. You make my anger a little less..

I’ve visited the Grand Lisboa Palace twice now and there’s parts I love and hate. What I love is the general vibe of the hotel, its elegance and style. Every hallway makes you feel in awe and the casino is great fun! What I hated this time is that there were no casual bars or restaurants available or open. The only place we could find open was the food hall. Unfortunately, something we ate there gave us a very upset stomach. Furthermore, when I wanted to find something to drink (e.g. cocktail), we looked around and we could only find 1 bar on the 3rd floor. But by the time we got there, they were closing earlier than usual expected. We were then told to go to the casino’s bar ‘Bar Carat’ but it didn’t feel or look like a bar at all. I really hope that the Grand Lisboa take more pride in their food and drink options in the future, because I do really like coming here.

Room was new and had a very good view of the sea and the Macau Tower right in front. Nice and spacious. While the bathroom looked clean, the biggest problem was that there was a lingering smell of vomit in the bathroom that couldn't go away. This was really unpleasant and continued even the next day. My room was 1127. Also when they checked in they told me that smoking was not allowed but the smell of someone's smoking was evident all the way through the corridor on 11th floor. The lobby is really small in the hotel and the breakfast is seemingly in a Chinese restaurant? There's a Seaview pool but I didn't use it as the weather was bad. If you are visiting the Macau peninsula area then the location is really great and it's close to a bus stop with many buses to other parts of Macau. I wished I could have enjoyed the stay a lot more had it not been the smell.