Oaks Mackay Carlyle Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mackay
Oaks Mackay Carlyle Suites
23 Alfred St, Mackay, Queensland, 4740, Australia
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Oaks Carlyle is conveniently located in the heart of Mackays city centre - a hub for business dining and retail. The new hotel offers the choice of 59 contemporary hotel rooms and self-contained one/ two and three bedroom apartments - some with dual-key facilities ideal for families and groups.
Developed in line with World Health Organisation and government guidelines - the Oaks SureStay program delivers a hospital grade standard of sanitation and safety procedures throughout all guest rooms/ common and back of house areas/ allowing you peace of mind during your stay.Show More
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Amenities
Gym
Private parking
Luggage storage
Wi-Fi in public areasFree
Fax/copying service
Tour and ticket booking service
Safe at front desk
Front desk (limited hours)
All Amenities
Property Description
Oaks Carlyle is conveniently located in the heart of Mackays city centre - a hub for business dining and retail. The new hotel offers the choice of 59 contemporary hotel rooms and self-contained one/ two and three bedroom apartments - some with dual-key facilities ideal for families and groups.
Developed in line with World Health Organisation and government guidelines - the Oaks SureStay program delivers a hospital grade standard of sanitation and safety procedures throughout all guest rooms/ common and back of house areas/ allowing you peace of mind during your stay.
Show More
4/5
Very GoodNice place good pub across the road cheap meals
All 76 Reviews
Surroundings
Airport: Mackay Airport
(6.0 km)
Landmarks: Newry Islands National Park
(190m)
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Rooms
Guest Reviews
Services & Amenities
Policies
8
Three Bedroom Dual Key Apartment
3 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
7
Two Bedroom Dual Key Apartment
2 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
7
One Bedroom Apartment
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
7
Two Bedroom Apartment
2 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
4
Hotel Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
Hide Room Types
Guest Reviews
4/5
Very Good
76 reviews
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Average for similar properties in Mackay
AI Summary
The accommodation is lauded for its cleanliness and convenient location near the CBD, shops, and restaurants. Guests appreciate the friendly staff and spacious, modern rooms with comfortable furniture and beds.
Guest User
February 25, 2024
Nice place good pub across the road cheap meals
Guest User
January 18, 2023
The hotel is clean and tidy, the bed is very comfortable to sleep on. It is very close to the sea, and you can see the sea when you open the balcony door. The room has its own refrigerator, microwave oven, bowls and plates and other facilities. If you buy food and put it in the refrigerator directly, you will not be afraid of it being broken. The front desk of the hotel is also very welcoming, and will visit again.
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Guest User
March 7, 2023
Apartment chain hotel with convenient parking and a good location, with a kitchen for cooking. A good choice for traveling by car. The bed is good and the bedding is also very clean, it can be seen that it is changed every guest.
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Guest User
January 1, 2025
Nice hotel unfortunately the bed was terribly hard and not comfortable at all to sleep in fans in room also didn't work
Guest User
December 30, 2024
Close to everything easy to find, clean and friendly, had everything I needed, I would stay at this hotel again
Guest User
October 25, 2024
Overall cleanliness was 10/10 - Angel the receptionist was an absolute gem 💎 thanks for a looking after us
Guest User
September 10, 2024
Close to everything in the heart of Mackay great facilities and value for money. Would stay again when returning for business or pleasure
Guest User
August 27, 2024
A very clean room and nicely presented but... 1. Large amounts of pigeon poo streaked down the very large bedroom window which looked pretty disgusting so I kept the curtain shut... 2. If you stay on a Saturday night, you WON'T sleep as there are teenagers causing havoc in the street below (shouting loudly and swearing and drinking) in the middle of the night... 3. Possibly an honest oversight but there was no washing up detergent or dishwasher tablets and as the office is unattended between 6pm and 9am, I couldn't get this rectified (I left for my work activities before 9 and arrived home late in the evening)
Services & Amenities
Most popular business facilities
Gym
Private parking
Additional charge
Luggage storage
Wi-Fi in public areas
Free
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, AU$5.00 (approx. AED 11.45) Daily. Reservation not needed.
Private parking
Additional charge
Business Services
Fax/copying service
Additional charge
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
Front desk (limited hours)
Languages Spoken
English
Chinese
French
Food & Drink
Room service
Public Areas
BBQ
Elevator
No smoking in public areas
Smoking area
Health & Wellness
Gym
Beauty and makeup
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes steamer
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Fire extinguisher
Smoke detector
Intruder alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 09:00–10:00
Front desk hours: [Mon-Fri]09:00–19:00, [Sat-Sun]09:00–18:00
On the day of check-in, provide proof of identification
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$1.00 (approx. AED 2.29) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2015
- Number of Rooms: 112
Oaks Carlyle is conveniently located in the heart of Mackays city centre - a hub for business dining and retail. The new hotel offers the choice of 59 contemporary hotel rooms and self-contained one/ two and three bedroom apartments - some with dual-key facilities ideal for families and groups.
Developed in line with World Health Organisation and government guidelines - the Oaks SureStay program delivers a hospital grade standard of sanitation and safety procedures throughout all guest rooms/ common and back of house areas/ allowing you peace of mind during your stay.