Paradise Lodge Motel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mackay
Paradise Lodge Motel
Motel
19 Peel St, Mackay, Queensland, 4740, Australia
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Located in Mackay, Paradise Lodge Motel is in a shopping district, within a 5-minute walk of Caneland Central and Jubilee Park. This motel is 0.3 mi (0.5 km) from Mackay Enertainment and Convention Centre and 0.5 mi (0.8 km) from Artspace Mackay.Show More
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Amenities
Public parkingFree
Luggage storage
Restaurant
Wi-Fi in public areasFree
Fax/copying service
VIP check-in service
Express check-in and check-out
Front desk (limited hours)
All Amenities
Property Description
Located in Mackay, Paradise Lodge Motel is in a shopping district, within a 5-minute walk of Caneland Central and Jubilee Park. This motel is 0.3 mi (0.5 km) from Mackay Enertainment and Convention Centre and 0.5 mi (0.8 km) from Artspace Mackay.
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3.1/5
Customer service is really good, right in the city, good food around area. Highly recommend.
All 28 Reviews
Surroundings
Airport: Mackay Airport
(5.5 km)
Landmarks: Muscle Garden Health & Fitness Centre
(120m)
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Rooms
Guest Reviews
Services & Amenities
Policies
Family Room
1 Double bed and 1 Bunk bed
21m² | Floor: 1
Has window
Non-smoking
Air conditioning
Refrigerator
Microwave
Private toilet
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9
Queen Room
1 Double bed
22m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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3
Premier Queen Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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5
Twin Room
1 Double bed and 1 Single bed
22m² | Floor: 1
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
Guest Reviews
3.1/5
28 reviews
Verified Reviews- Cleanliness3.1
- Amenities3.1
- Location3.3
- Service3.1
Average for similar properties in Mackay
AI Summary
The rooms are basic but tidy, with comfortable beds and essential facilities. Guests praise the friendly and professional customer service. The location is central, affordable, and offers a charming holiday vibe.
Samantha Malcolm
September 30, 2024
Customer service is really good, right in the city, good food around area. Highly recommend.
PETA Usher
February 12, 2023
It was a terrible stay neighbours were yelling slamming doors won't stay there again. Luckily is never called the police
Guest User
December 23, 2023
Not a bad spot for a stop over
Fernando
August 25, 2023
Good service!
Guest User
February 27, 2025
This motel is very poor. Not only are the facilities old, but the attitude of the waiters is also very bad. When we entered the room, the wash basin could not drain water. There were also a lot of oil stains and hair in the wash basin. Seeing this, we immediately notified the hotel staff to solve the problem, but they had a bad attitude. They also said that we could only check in very late. The time was 9:50 pm. They told us that there was no maintenance staff at that late hour, but I strongly requested them to solve the problem. Finally, he reluctantly arranged a person to unclog the wash basin. It was really very bad. The waiter also told me that if I was not satisfied, I could leave their hotel immediately. It was really wronged to be treated like this. I strongly recommend that everyone consider it carefully.
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Guest User
November 18, 2023
I have two main expectations of any accommodation - clean and safe. Unfortunately neither were met here: No smoke alarm at all in the room (regulatory); door tongue just caught latch and no safety chain; dirty coffee cups, kettle that didn’t fit under a tap (fill from shower head); heavily stained linen; shower floor was slimy when the water first hit it; soap residue in soap holder; thinly worn towels, very noisey making sleep difficult. Wouldn’t recommend nor use again.
Guest User
April 9, 2023
The shower is the only thing it has going for it. We stopped through late at night and thought for the little time we would be staying there the price was hard to look past. Wrong! I do not recommend staying here and especially if you have kids. I wish I had read the reviews but I was on the road with just enough service to make the booking. The room wasn’t cleaned properly, there were no blankets - only sheets & to be honest, we did not feel safe.
Guest User
August 22, 2022
booked 2 nights through booking .com but when our flights were changed we rang the motel direct to book a extra night which that said was ok and can have the same room but when we got there and went to pay for the extra night oh no were fully booked so had to find other accommodation for the extra night which done us a favour as found a much much cleaner motel for same prive im sorry to say but paradise lodge is far from paradise dirty,mouldy badly run down and badly managed do not stay there
Services & Amenities
Most popular business facilities
Public parking
Free
Luggage storage
Restaurant
Wi-Fi in public areas
Free
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Business Services
Fax/copying service
Front Desk Services
Luggage storage
VIP check-in service
Express check-in and check-out
Front desk (limited hours)
Languages Spoken
English
Chinese
Public Areas
No smoking in public areas
Smoking area
Picnic area
Garden
Safety & Security
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 14:00–22:00
Check-out: 02:00–10:00
Front desk hours: [Mon-Sun]08:00–22:00
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Breakfast not provided.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$100.00 (approx. AED 227.54) is charged.
Deposit Payment Methodscash
Deposit RefundThe deposit will be returned within 7 days after check-out, but not to the original account of payment.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2012
- Number of Rooms: 12
Located in Mackay, Paradise Lodge Motel is in a shopping district, within a 5-minute walk of Caneland Central and Jubilee Park. This motel is 0.3 mi (0.5 km) from Mackay Enertainment and Convention Centre and 0.5 mi (0.8 km) from Artspace Mackay.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
Featured amenities include express check-in, express check-out, and luggage storage.
Make yourself at home in one of the 12 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and microwaves, and housekeeping is provided on request.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
Featured amenities include express check-in, express check-out, and luggage storage.
Make yourself at home in one of the 12 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and microwaves, and housekeeping is provided on request.