Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá

Guests appreciate the comfortable beds, spacious rooms, and cleanliness. They also enjoy the varied and high-quality breakfast buffet. Convenient shuttle service to the airport is highly praised. Easy access to amenities is noted.

Room too old, carpet too dirty, air conditioning not working properly, bed too hard and old. They did some things in ordeelr to get more money, for example : they told me the breakfast costed 10€ on that day, the day after 12€...I told them that I will decided later because I was with my little child. So I called them later that night to reserve it, but they told me that I should come downstairs and pay now, in order to reserve it, so I told them I couldn't because I was not going to leave my baby alone in the bed (they didn't provide me a crib), so they told me I had to pay the 12€ the day after then... Also, they told me that I had No free water in the room, just in the mini bar for 2€ each. When I wanted to take 2 bottles, the mini bar was almost empty, so I called them to have them replaced, instead they told me to call room service. I called RS, they brought me 2 bottles, but they costed 4€ each and I just knew it once they arrived with the bottles opened already... I also wanted to return with the hotel bus to the airport, but no place available. After, I read many reviews about this, many people complains about it, so don't take this hotel thinking they will have really this service. At the end I had to pay a taxi.