Canopy by Hilton Madrid Castellana

Excellent hotel with 10/10 facilities, short walk to the metro and train station. Enjoyed the gym and the lovely big rooms. - great shower and very clean. Would Definitley return next time I’m in Madrid, takes less than 20 to get into town. Lovely staff at the bar and cheap beer.

So so. Only thing we like is the breakfast

Location far from the main shopping area but good thing that it is near to the Stadium and nearby got metro around. Easy to travel around.

Clean and neat hotel, but with few services. There’s no glass door at the bathroom On the other hand, no complementary water at the room. There is one bottle, and the customer has to fill it out by itself. There is Nespresso coffee machine

Convenient location with many shopping and food options available.

The hotel is well located near the massive underground metro complex of Dos Ministerios, which is where the good news ends. The hotel suggests a boutique individualised experience, but in reality it’s just a makeover with a global blandness underlying it. Breakfast was only adequate for a hotel with the pretension of charging this tariff. The staff were arrogant and unhelpful on a range of issues which required a different, more individualised approach. “Computer says No” responses tend to derive from cultures that are monolithic and resistant. There are many good hotels in Madrid. This has yet to earn its place amongst them. It has a touch of the “Abercrombie&F” brand culture about it. Purposely exuding “too cool” like a dismissive white privileged preppie.