Top 5-Star Hotels in Madrid

I really love this hotel. I welcome cakes and bear candy on the first day. It is delicious, and the quality of the toiletries is very good. The hotel has a free mobile internet, a deposit of 200 Euros, and a refund. The breakfast area is small but it is really pleasant. Sitting on the balcony and enjoying the sun and tea, it is full of holiday. I will definitely stay again next time.

The hotel is in a great location, very convenient for shopping and going to and from the airport. The hotel facilities are also very new, much better than expected. The service staff are also very enthusiastic and respond very quickly.

Lovely hotel, amazingly centrally situated, and so we were able to walk to all the things we needed to see and do. Breakfast excellent with a good choice of hot and cold food. Staff generally very kind and polite. Our one complaint was that the TV in the bedroom we had, kept losing or freezing the picture on the BBC world news channel, and a small icon kept appearing from LG, which after waiting a while restored the screen. We complained about this on the first morning we were there, and the reception noted it and siad an engineer would go and attend to it. This was not done and for the whole stay sadly we were frustrated by the TV which was really of no use to us what so ever. I have read other similar stories on Tripadvisor about the same complaint, and so clearly the hotel is aware of the problem but seemingly chooses not to do anything about it. This is a shame, beacuse something so easy, and expected would make a huge difference to one's enjoyment of the room. Other than that, really we had no complaints, and would certainly stay again.

It was friendly and clean. Each and every detail was taken care of, and the hotel design was truly unique. It's a great location for sightseeing around.

The room we were given was lacking basic amenities like coffee machine, tea or any hot drinks. There was no robe or slippers either, we had to request it. They had a conference booked at the hotel so they ended the breakfast at 10:30 instead of 11am which left us without breakfast and they made no attempt to make up for it not even with coffee. The observatory was closed to guests throughout the period we were there for because of the conference. There's too much noise coming from the main road that filters into the room and even other guests shutting their doors can be heard loudly in the room. I think there was too much emphasis on aesthetics and less on functionality by the hotel. In terms of services it's not a 5star hotel in my opinion. We didn't have a great time which is a shame because it was our honeymoon, another thing the hotel failed to acknowledge eventhough it was mentioned to them.

A design hotel that suits your taste. Excellent location, rich breakfast. Opposite the hotel stands a statue of Cervantes and his family. Walking distance to the Spanish Royal Palace, Puerta del Sol, Gran Vía and Temple of Debod. The bathroom design is novel. There is a separate bathtub and shower in the bathroom. It is very clever and feels like a swimming pool. After the bath, you can take a shower. It is clean and hygienic. The bathroom floor is slightly raised by the glass door. When showering, water will never seep out through the door gap, avoiding slipping on the floor outside the bathroom. The bedroom is spacious with a double bed and a coffee table. The bedroom door separates the bedroom from the bathroom and the tea room, which is relatively independent.

The room is very stylish and located on Gran Via, about 10 minutes walk to the Royal Palace of Madrid. We stayed for two nights, and on the second night there were several clattering sounds in the room in the middle of the night, as if someone was pushing a cart upstairs. I don't know why

The hotel is better than InterContinental, the luggage is delivered to the room, the decoration is high-end, the service staff is enthusiastic, and the hotel is in a good location near Ritz Park. It is highly recommended.

Almost everywhere with an Edition, you will hear this. The location of the Edition in Lisbon is good. The decoration is still the style I like. But the sound insulation is too poor. I can hear everything the neighbors say clearly. I suspect that the wall is just a partition. The bed next door hits the wall every hour. It is impossible to rest well. If you don't have sleep problems, you can choose it with confidence.

The hotel is clean and comfortable, and chocolates are given as a gift after check-in. The location is good, only a few minutes walk to Chamartin station. Taking the metro from Chamartin to the city center, for example to Sol station, only takes ten minutes. If you plan to go to Segovia in your itinerary, it will be convenient to stay here, because the trains to some suburban places depart from Chamartin Station. I feel like living here is better than living right in the center of the city. It’s newer and cleaner + the price is reasonable~