Guest User
July 20, 2023
Very angry, this is the first time I have encountered such a thing: the first one is that the price is inconsistent with the environment, the swimming pool is unusable at all, and the child and two classmates have rashes all over the body after swimming, which is very dirty. The second is that the booked room is the same as the room booked by a friend, but the price is much higher. After talking for a long time, the front desk of the hotel still does not deal with it, and does not refund or change the room. Finally, I contacted Ctrip customer service and it was processed in a timely manner. The price difference was refunded that night. It can only be said that the agent is too dark. The third is that the price is expensive, there are few options for dinner and breakfast, and a 10% service charge is added for dinner, speechless. In short, this hotel will not be chosen again, the experience is too bad.
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