Citrus Chambers Mahabaleshwar

190+ years old resort, cleanliness exceeded our expectation. Restaurant, bar, play area all there to keep us engaged. From making the reservation, till departure- everything was smooth. We Indians have a habit of asking for everything quickly. Yashashree, Thapa, Pranesh, Vishwa, Ranjan are amazing, but otherwise people we didn't interact were great bunch too. It's team work when your run a heritage place. Clean comfortable & safe resort.

We stayed in Ripon suite, the top most premium suite. Overall experience was lovely. It's a heritage property converted into hotel. It is very well maintained. Rooms are spacious with amenities like 24 x 7 hot water, tea/Coffee maker, minibar, toiletries, AC, heaters, king sized bed. The room was clean, neatly maintained. There was some stink (sort of dampness)initially, but it was gone in few minutes with fans kept ON. The staff was very friendly, courteous and eager to help. Checkin , checkout process was seamless. room service was prompt. Calls were attended quickly. The food was excellent, portions were good. Multi cuisine variety was available. Buffet Breakfast spread was good. The property has huge car park, spa, bar, swimming pool. It was throughout raining outside and very cloudy but very serene atmosphere. Tuesdays there is local market and the last approach road is closed. One needs to park nearby and walk to the hotel. It's just 2 mins walk. The hotel staff helped us to park the car and carry luggage to hotel. Overall, it was wonderful experience. 2 points for improvement- Matresses are very soft. Hard mattress option should be available for someone who like hard beds. Minibar though complimentary can have more and better items.

I had a very lovely stay. The property is very peaceful. The staff is very friendly and helpful. Then rooms are clean and the food was good. There was a no single thing to complain. Also the location is very good as it’s very near to local market.

Good Decent property well located in the centre, all is well if it is not a market day, it was Tuesday, the street leading to hotel gets coverted in market and no traffic zone. The access to hotel is only by walk. We had to remove our car early in morning, park in different parking outside the hotel and post checkout had to walk through market with luggage and, it rained.. so avoid this property for checkin or checkout on Tuesday the market day

Overall the stay was pleasent and an excellent location to stay right next to the main market. The food was also excellent. Just that a few furniture needs to be replaced both in the room and the property. There are a decent amount of activities to get keep the children engaged if required.

Excellent ambiance of the Boutique hotel The Chambers. We found very courteous staff. B/F was king size it was truly 5*.They have a awesome menu for Lunch and Dinner. At Booking Ms.Pinki was very prompt and very cooperative. We booked Junior suites. Request the management to include 1 more meal during the stay at the same cost or Give more discount during off season.